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Lubna .

Tax specialist/Manager/Techical leader

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Top Insider Advice

When I moved from Pakistan, I was told by many that the only jobs I can get is working in a shop as graduate careers aren't for us. The fact that I didn't take their word made such a difference. Self-belief is the first part of the equation and once you have that, top it up with doing your research and acting on it as actions make the most difference. There is a lot of material available for applications and what it takes to be a civil servant at HMRC. Have some time to read and understand it before applying. Lastly, overthinking is not your friend, so my advice is to do your thinking but DO NOT over think and take actions to make a plunge!

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Career path

Tax specialist/Manager/Techical leader

HMRC

Started 07/2015 to Present

Company

What do you like about your job and the company?

Working at HMRC is not just rewarding but also challenging, especially in the area of my work. Tax avoidance has been a headline in many papers and still makes headlines. We in HMRC work to help everyone pay their taxes on time and tackle the use of complex avoidance. I enjoy leading a team of technical experts who are innovative, solution oriented and hard working.

Greatest achievements

I worked on a project to deliver settlements for customers who wished to settle their avoidance use. This was at the start of Covid when I led a team made of colleagues from all across the country. I delivered 100s of millions in tax by leading the team, motivating them at a time when it was the most difficult challenging time for everyone in the UK.

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Jim

Portfolio Lead

Top Insider Advice

Find a mentor you are comfortable with. Be prepared to take honest constructive feedback. Create a support network...it's easier than you think.

Paul

Lead Business Manager

Top Insider Advice

Make a difference in whatever you do. The roles in your career may change frequently or be quite stable. You may stick to one profession, end up working in a few or work in one you would never have expected to work in. Your best profession may not yet even exist! But whatever you do - make a positive difference. That difference can be to your customers, the public, the service you provide or the people you work with. It will be different in the roles you do - but make sure you change things for the better.

Sue

Operational Lead

Top Insider Advice

I have been very lucky in that I have almost always been given a role (or applied for one) that I have enjoyed in HMRC (or earlier departments). If you show that you are keen to learn and willing to listen, then you will find that opportunities will present themselves to you and you will progress in your career. When I was told that I would have to undertake taxes training in 2005, I was horrified. Having been trained in National Insurance and done various management roles, I thought that tax would be just too hard for me and that I wouldn't pass the exams. However, I committed wholeheartedly to the training programme. I studied hard and passed all the exams first time - even though my daughter was still a baby so I was constantly exhausted as well as having to travel to London once a week for 18 months for my tutorials!

Discussions with Lubna
What do you think is unique about working here?
in Career Tips·lundi, juillet 18, 2022
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3 responses
158 views
How can I work for HMRC with a CTA qualification?
mercredi, octobre 11, 2023
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3 responses
129 views
Can my offer be put on hold indefinitely after i have passed my pre employment checks?
in Application process·vendredi, novembre 29, 2024
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2 responses
91 views