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Lubna .

Tax specialist/Manager/Techical leader

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Top Insider Advice

When I moved from Pakistan, I was told by many that the only jobs I can get is working in a shop as graduate careers aren't for us. The fact that I didn't take their word made such a difference. Self-belief is the first part of the equation and once you have that, top it up with doing your research and acting on it as actions make the most difference. There is a lot of material available for applications and what it takes to be a civil servant at HMRC. Have some time to read and understand it before applying. Lastly, overthinking is not your friend, so my advice is to do your thinking but DO NOT over think and take actions to make a plunge!

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Career path

Tax specialist/Manager/Techical leader

HMRC

Started 07/2015 to Present

Company

What do you like about your job and the company?

Working at HMRC is not just rewarding but also challenging, especially in the area of my work. Tax avoidance has been a headline in many papers and still makes headlines. We in HMRC work to help everyone pay their taxes on time and tackle the use of complex avoidance. I enjoy leading a team of technical experts who are innovative, solution oriented and hard working.

Greatest achievements

I worked on a project to deliver settlements for customers who wished to settle their avoidance use. This was at the start of Covid when I led a team made of colleagues from all across the country. I delivered 100s of millions in tax by leading the team, motivating them at a time when it was the most difficult challenging time for everyone in the UK.

Other insiders

Daniel S

Head of UBS - Data & Reporting Operations

Top Insider Advice

I never thought I would get onto the TSP. I had to push myself out of my comfort zone to attend the assessment centres, take part in all of the activities. I continue to do so with my day job - I don't like presenting, but I do lots of it. It builds confidence and resilience. Rationalise what's the worse that could happen by trying something new, or taking on a new challenge. For me, with the assessment centre, if I didn't get accepted - so be it. I got good experience of interviewing. Met new and interesting people, and got free food from attending the assessment centre (back when they were in person). Once I told myself these things, I pushed myself out my comfort zone to attend the day. I had worked hard to get the invite, so although I wasn't confident in going and being myself, that's what I had to do and it worked out well. Take the set backs as opportunities to reflect, develop and learn from. Keep pushing through set backs and pushing yourself out of your normal comfort zone to be able to achieve the goals you set for yourself.

Viola .

Top Insider Advice

Identify your long term career aspirations, set specific goals and achievable goals to guide your progression Take advantage of training programmes, workshops, and seminars to enhance your skills and knowledge Take on new challenges - volunteer for projects or tasks outside your daily responsibilities Smile - build relationships with peers, leaders, mentors Prioritise your well-being, maintain a healthy work life balance, always set boundaries

Sue

Operational Lead

Top Insider Advice

I have been very lucky in that I have almost always been given a role (or applied for one) that I have enjoyed in HMRC (or earlier departments). If you show that you are keen to learn and willing to listen, then you will find that opportunities will present themselves to you and you will progress in your career. When I was told that I would have to undertake taxes training in 2005, I was horrified. Having been trained in National Insurance and done various management roles, I thought that tax would be just too hard for me and that I wouldn't pass the exams. However, I committed wholeheartedly to the training programme. I studied hard and passed all the exams first time - even though my daughter was still a baby so I was constantly exhausted as well as having to travel to London once a week for 18 months for my tutorials!

Discussions with Lubna
What do you think is unique about working here?
in Career Tips·Monday, July 18, 2022
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3 responses
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How can I work for HMRC with a CTA qualification?
Wednesday, October 11, 2023
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3 responses
133 views
Can my offer be put on hold indefinitely after i have passed my pre employment checks?
in Application process·Friday, November 29, 2024
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2 responses
91 views