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Top Insider Advice
When I moved from Pakistan, I was told by many that the only jobs I can get is working in a shop as graduate careers aren't for us. The fact that I didn't take their word made such a difference. Self-belief is the first part of the equation and once you have that, top it up with doing your research and acting on it as actions make the most difference. There is a lot of material available for applications and what it takes to be a civil servant at HMRC. Have some time to read and understand it before applying.
Lastly, overthinking is not your friend, so my advice is to do your thinking but DO NOT over think and take actions to make a plunge!
Read more adviceCareer path
Tax specialist/Manager/Techical leader
HMRC
Started 07/2015 to PresentCompany
What do you like about your job and the company?
Working at HMRC is not just rewarding but also challenging, especially in the area of my work. Tax avoidance has been a headline in many papers and still makes headlines. We in HMRC work to help everyone pay their taxes on time and tackle the use of complex avoidance. I enjoy leading a team of technical experts who are innovative, solution oriented and hard working.
Greatest achievements
I worked on a project to deliver settlements for customers who wished to settle their avoidance use. This was at the start of Covid when I led a team made of colleagues from all across the country. I delivered 100s of millions in tax by leading the team, motivating them at a time when it was the most difficult challenging time for everyone in the UK.
Other insiders
Robina
CSG Advisor
Top Insider Advice
Never by shy or afraid to try something new and don't expect opportunities to come to you, they might do, if you're in the right place at the right time but mostly, it's about keeping your eyes open. Taking action on your goals and believing in yourself is important, lets face it, you are your own best friend. Be open and flexible and avoid linear thinking as you can miss opportunities right in front of you. Doing something different to your business as usual is a great way to meet new people, network and learn more about yourself.
Mary .
Top Insider Advice
Based on my experience spanning multiple departments and roles - from DWP to HMRC, and from operational to leadership positions -here's my top advice for those joining the Civil Service:
1. Look sideways, not just upwards for growth opportunities
Embrace additional responsibilities alongside your core role like continuous improvement advocacy, outreach work, and advisory positions. These develop versatile skills and increase your visibility across departments.
2. Step outside your comfort zone to build confidence
My transition from behind-the-scenes roles to face-to-face work demonstrates how stretching yourself builds transferable skills and personal resilience that benefit your entire career.
3. Cultural change starts with everyday leadership
Challenge negative workplace culture, you don't need formal authority to create positive environments. Building trust and psychological safety pays dividends in team performance.
4. Bring your authentic self to work
Diversity of thought and experience strengthens the Civil Service. Authenticity helps create an inclusive environment where everyone can contribute fully.
5. Connect across boundaries
Establish or join existing networks that spans different business areas and/or departments. Breaking down silos creates more effective public service delivery and enriches your professional experience.
6. Focus on continuous learning and improvement
Commit to evaluation and learning, this demonstrates how reflective practice drives both personal development and better service outcomes.
7. Remember the purpose behind the work
Throughout your roles maintain focus on how your work impacts UK citizens and communities - the ultimate measure of success in public service.
Viola .
Top Insider Advice
Identify your long term career aspirations, set specific goals and achievable goals to guide your progression
Take advantage of training programmes, workshops, and seminars to enhance your skills and knowledge
Take on new challenges - volunteer for projects or tasks outside your daily responsibilities
Smile - build relationships with peers, leaders, mentors
Prioritise your well-being, maintain a healthy work life balance, always set boundaries
Discussions with Lubna
Desperate to get into a career in hmrc, 12 years banking experience& is this enough experience and would I be considered
8 responses
in Career Tips·Wednesday, October 22, 2025
73 views
What do you think is unique about working here?
3 responses
in Career Tips·Monday, July 18, 2022
160 views
Is it possible to enter directly as a tax specialist? I will be ACA and CTA qualified at the point of entry
2 responses
in Career Tips·Sunday, May 12, 2024
108 views
Can my offer be put on hold indefinitely after i have passed my pre employment checks?
2 responses
in Application process·Friday, November 29, 2024
95 views