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Janine .

Assistant Officer

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Top Insider Advice

Having a positive attitude and having the ability to complete a task is rewarding and you feel that you have made a difference.

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Career path

Assistant Officer

HMRC Debt Enforcement

Started 10/2020 to Present

Company

What do you like about your job and the company?

Through using my own judgement I can assist with the recovery of taxes. This is a rewarding part of my role. Also, I get to engage with other departments within the organisation.

Greatest achievements

Through my work I was chosen to work on cases which specifically relate to transferring debt to our insolvency team. This is a great achievement in my career.

Other insiders

Alan

Customer Compliance Manager

Top Insider Advice

It is important to keep trying. Not everybody will make it first time, I did not when applying for Tax Professional Training, but I was put on a reserve list and called up later. Many do not make it first time but they do make it second time round. The process for recruitment can be long, but do not get disheartened, this is to give everybody the best chance of being accepted. If you can, get feedback and consider it for future applications. Feedback will often point our your weak area that can easily be improved with a bit of practice. If you do get on a training programme, be aware that though tough, they want you to succeed and will do everything they can to support you in achieving the end goal. Do say if you need extra support, they cannot provide it unless you tell them you need it. I am dyslexic and they took this into account for exams providing computer rather than writing and also extra time for reading.

Lubna

Tax specialist/Manager/Techical leader

Top Insider Advice

When I moved from Pakistan, I was told by many that the only jobs I can get is working in a shop as graduate careers aren't for us. The fact that I didn't take their word made such a difference. Self-belief is the first part of the equation and once you have that, top it up with doing your research and acting on it as actions make the most difference. There is a lot of material available for applications and what it takes to be a civil servant at HMRC. Have some time to read and understand it before applying. Lastly, overthinking is not your friend, so my advice is to do your thinking but DO NOT over think and take actions to make a plunge!

Kris

Estates Strategic Planning & Data Modelling lead

Top Insider Advice

If there is one thing in my 20+ years in the civil service I have figured out it is you will never know if you don't try. Early on in my career I would never volunteer for opportunities, I wouldn't offer up answers or contribute to group meetings or working groups and missed the opportunity to apply for roles I would have loved to try my hand at. This was all through the fear of looking stupid or failing and how other people would view me. Not to say I have never failed as I have, be that in job applications or the approach I have taken to work tasks. The biggest thing I will share here is I have learned so much more from failing than I ever have from getting something right first time. The support from my colleagues during these times was surprising, there are so many great people who work across our government departments which fosters a great environment to be part of. Don't forget if you learn or take something way from an experience how can that be seen as a failure. Don't stop trying.

Discussions with Janine
How do you keep motivated in your career?
in Career progression·Thursday, June 23, 2022
Picture of Neeraj
2 responses
565 views
What skills or experience do you need to join.
in Career Tips·Friday, March 10, 2023
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2 responses
55 views
How do you manage your workload in your role?
in Career Tips·Wednesday, June 22, 2022
1 response
184 views