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Janine .

Assistant Officer

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Top Insider Advice

Having a positive attitude and having the ability to complete a task is rewarding and you feel that you have made a difference.

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Career path

Assistant Officer

HMRC

Started 10/2020 to Present

Company

What do you like about your job and the company?

Through using my own judgement I can assist with the recovery of taxes. This is a rewarding part of my role. Also, I get to engage with other departments within the organisation.

Greatest achievements

Through my work I was chosen to work on cases which specifically relate to transferring debt to our insolvency team. This is a great achievement in my career.

Other insiders

Bal .

Social Media Support Officer

Top Insider Advice

Look for opportunities to build your skills, develop your talents and reach your potential. Sounds very wordy but learning is a lifelong journey and we never know everything I have found that trying something different has kept me happier at work and given me a sense of self satisfaction. It doesn't have to be work related it can include learning any new skill from sewing to pottery. At the moment I am currently spending 30 minutes a week completing learning around marketing and social media which is providing me with skills to better understand my role and that roles around me.

Paul

Lead Business Manager

Top Insider Advice

Make a difference in whatever you do. The roles in your career may change frequently or be quite stable. You may stick to one profession, end up working in a few or work in one you would never have expected to work in. Your best profession may not yet even exist! But whatever you do - make a positive difference. That difference can be to your customers, the public, the service you provide or the people you work with. It will be different in the roles you do - but make sure you change things for the better.

Sue

Operational Lead

Top Insider Advice

I have been very lucky in that I have almost always been given a role (or applied for one) that I have enjoyed in HMRC (or earlier departments). If you show that you are keen to learn and willing to listen, then you will find that opportunities will present themselves to you and you will progress in your career. When I was told that I would have to undertake taxes training in 2005, I was horrified. Having been trained in National Insurance and done various management roles, I thought that tax would be just too hard for me and that I wouldn't pass the exams. However, I committed wholeheartedly to the training programme. I studied hard and passed all the exams first time - even though my daughter was still a baby so I was constantly exhausted as well as having to travel to London once a week for 18 months for my tutorials!

Discussions with Janine
How do you keep motivated in your career?
in Career progression·Thursday, June 23, 2022
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2 responses
559 views
What skills or experience do you need to join.
in Career Tips·Friday, March 10, 2023
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2 responses
55 views
How do you manage your workload in your role?
in Career Tips·Wednesday, June 22, 2022
1 response
177 views