Janine .

I started within personal tax and transferred to debt enforcement

Debt enforcement is a versatile role, and both challenging and rewarding. I am able to use my knowledge and experience to make effective decisions.

I pursue outstanding taxes

By pursuing outstanding taxes, I assist with collecting taxes to fund public services.

I enjoy the ability to make effective decisions

Through using my own judgement I can assist with the recovery of taxes. This is a rewarding part of my role. Also, I get to engage with other departments within the organisation.

Positive attitude gives positive results

Having a positive attitude and having the ability to complete a task is rewarding and you feel that you have made a difference.

Being chosen to deal with insolvency cases

Through my work I was chosen to work on cases which specifically relate to transferring debt to our insolvency team. This is a great achievement in my career.