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Janine .

Assistant Officer

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Top Insider Advice

Having a positive attitude and having the ability to complete a task is rewarding and you feel that you have made a difference.

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Career path

Assistant Officer

HMRC Debt Enforcement

Started 10/2020 to Present

Company

What do you like about your job and the company?

Through using my own judgement I can assist with the recovery of taxes. This is a rewarding part of my role. Also, I get to engage with other departments within the organisation.

Greatest achievements

Through my work I was chosen to work on cases which specifically relate to transferring debt to our insolvency team. This is a great achievement in my career.

Other insiders

Abbey

Debt Management Complaints manager

Top Insider Advice

My one piece of advice is “Be-Honest” If you require any reasonable adjustments or assistance, “be honest” in your job application. “Be honest” in your training. If you don’t understand something, then speak up. If you need something to be explained again, “be honest” and say you didn’t understand. “Be Honest” with your aspirations, aims, goals for your career, there are many opportunities which may be applicable for you. “Be Honest” with yourself and keep your work/life balance right for you. My experience - I have been honest about my dyslexia. I have received additional help and support throughout my entire HMRC experience. I learnt an enormous amount about myself during "Coping strategy sessions" which allowed me to be more honest with myself and my manager. Finally, don’t be scared to question things.

Rasila

project manager

Top Insider Advice

I really believe that if you work hard and give your very best in your career path then you will succeed in the role you want to get to. I took every opportunity in my career to develop my skills and learn new skills which helped me to progress in my career.

Stuart

Head of Strategic Estates Insight and Planning

Top Insider Advice

In terms of applications, it sounds obvious, but make sure you read the job advert thoroughly, and tailor your application to evidence your experience of the key things the vacancy-holder is looking for. i've reviewed hundreds of job applications which often fail to do this. In terms of doing your job, be clear on your responsibility and then commit to delivering it with energy. Focus on the most important things that need to be delivered, structure your time well to achieve these, and be sure to consider others as you deliver - hitting a target is great, but not as great if everyone else's delivery has been negatively affected by the way you've worked and interacted - remember to keep the big picture in mind. If you are considering whether to move roles or take on additional/new responsibilities, my advice would be to go for it. It's often easier to stick with what you know, and to find reasons not to try new things - "maybe next month, or next time". In my experience, trying new challenges always builds your experience, resilience and understanding, and as long as you don't change roles really frequently, you will rewarded in your career as a result of taking the plunge.

Discussions with Janine
How do you keep motivated in your career?
in Career progression·jeudi, juin 23, 2022
2 responses
565 views
What skills or experience do you need to join.
in Career Tips·vendredi, mars 10, 2023
Picture of Edward
2 responses
55 views
How do you manage your workload in your role?
in Career Tips·mercredi, juin 22, 2022
1 response
184 views