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Louise .

Benefit lead

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Customer Strategy and Tax Design

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Top Insider Advice

I think we can all feel a sense of imposter syndrome, and that inner voice saying you are not capable. You are ! I think we all need to recognise that work can be challenging and not always as straightforward as you want it to be, which is where the doubt can set it. Its all about building that resilience for me, don't give up. If you want something just keep working towards it, even if that means taking it slowly.
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Career path

Benefit lead

HMRC

Started 03/2022 to Present

Readiness lead

HMRC

From 11/2020 to 03/2022

Benefit analyst

HMRC

From 10/2019 to 11/2020

Company

What do you like about your job and the company?

i work with a lot of different stakeholders from different parts of HMRC's organisation, i have to ensure i understand the changes to influence stakeholders, resolve mitigations and build successful relationships to ensure i can gather all the information i need to support benefits/disbenefits identified from any policy driven change. I enjoy talking to people and working through delivery problems.

Greatest achievements

ive done a lot of different jobs in HMRC from registering people for self-employment, to moving declarants across to our new declarations platform to ensuring projects land safely into the business. Each time using the knowledge ive gained to develop both my confidence and career and work my way through the grades within HMRC.
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Talent Acquisition Systems Lead (ATS - Clinch)

Top Insider Advice

Be open to learning and don’t underestimate the value of adaptability. Your career won’t always follow a straight line, but each role offers skills and experiences you can carry forward. Build strong relationships, communicate clearly, and always stay curious. Most importantly, approach every opportunity with integrity and a willingness to contribute to something bigger than yourself.

Liz

CDIO Borders & Trade Recruitment and Workforce Lead

Top Insider Advice

Always be yourself, it you make a mistake then admit it, we are only human. Listen to the views of others around you. Treat staff how you would like to be treated but bear that everyone is individual and treat them accordingly.

Joseph B

Talent Acquisition Partner

Top Insider Advice

My advice would be to find what makes you as an individual tick and keeps you engaged. You spend a lot of time at work and you've got to find something that brings you self-fulfilment
Discussions with Louise
What's the hardest part of your role?
in Career Tips·Tuesday, November 1, 2022
1 response
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