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Customer Strategy and Tax Design
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Top Insider Advice
I think we can all feel a sense of imposter syndrome, and that inner voice saying you are not capable. You are ! I think we all need to recognise that work can be challenging and not always as straightforward as you want it to be, which is where the doubt can set it. Its all about building that resilience for me, don't give up. If you want something just keep working towards it, even if that means taking it slowly.
Read more adviceCareer path
Benefit lead
HMRC
Started 03/2022 to PresentReadiness lead
HMRC
From 11/2020 to 03/2022Benefit analyst
HMRC
From 10/2019 to 11/2020Company
What do you like about your job and the company?
i work with a lot of different stakeholders from different parts of HMRC's organisation, i have to ensure i understand the changes to influence stakeholders, resolve mitigations and build successful relationships to ensure i can gather all the information i need to support benefits/disbenefits identified from any policy driven change. I enjoy talking to people and working through delivery problems.
Greatest achievements
ive done a lot of different jobs in HMRC from registering people for self-employment, to moving declarants across to our new declarations platform to ensuring projects land safely into the business. Each time using the knowledge ive gained to develop both my confidence and career and work my way through the grades within HMRC.
Other insiders
Viola .
Top Insider Advice
Identify your long term career aspirations, set specific goals and achievable goals to guide your progression
Take advantage of training programmes, workshops, and seminars to enhance your skills and knowledge
Take on new challenges - volunteer for projects or tasks outside your daily responsibilities
Smile - build relationships with peers, leaders, mentors
Prioritise your well-being, maintain a healthy work life balance, always set boundaries
Joseph B
Talent Acquisition Partner
Top Insider Advice
My advice would be to find what makes you as an individual tick and keeps you engaged. You spend a lot of time at work and you've got to find something that brings you self-fulfilment
Sue
Operational Lead
Top Insider Advice
I have been very lucky in that I have almost always been given a role (or applied for one) that I have enjoyed in HMRC (or earlier departments). If you show that you are keen to learn and willing to listen, then you will find that opportunities will present themselves to you and you will progress in your career.
When I was told that I would have to undertake taxes training in 2005, I was horrified. Having been trained in National Insurance and done various management roles, I thought that tax would be just too hard for me and that I wouldn't pass the exams. However, I committed wholeheartedly to the training programme. I studied hard and passed all the exams first time - even though my daughter was still a baby so I was constantly exhausted as well as having to travel to London once a week for 18 months for my tutorials!
Discussions with Louise