Insider profil
Keen to receive questions about
Top Insider Advice
Once established the keep your options open. The department and Civil Service are vast, work is varied and options are unlimited. Look for opportunities to expand your knowledge, experience and contacts.
Career path
Situational Awareness Officer
HMRC
Started 12/2020 to PresentCompany
What do you like about your job and the company?
Two days rarely the same. From dealing with IT incidents impacting across the Department to meetings across the Civil Service, the work is vast and different.
Greatest achievements
Using secondments and experience-gaining opportunities to broaden my knowledge & gain valuable work experiences from across the Civil Service to achieve promotion.
Edward
Complaints Manager-Officer
Top Insider Advice
Always remain positive. Take the plunge once in a while and believe in yourself. Learn what you can from others. If there are any opportunities outside of your comfort zone, rise to the challenge and volunteer. You will surprise yourself, who will release the abilities that you didn’t think you had. Remain positive and focused on your goal. Consider the bigger picture, how does my role fit in within the wider goals of the business and how can you make it a great place to work. In a customer led role like mine, you can really make a difference to people’s lives. You see the negative impacts our mistakes can make and how you can work to ensure that they are not repeated, whilst improving the customer journey and the reputation of the business. You will gain positive feedback and people will look up to you.
Liz
CDIO Borders & Trade Recruitment and Workforce Lead
Top Insider Advice
Always be yourself, it you make a mistake then admit it, we are only human. Listen to the views of others around you. Treat staff how you would like to be treated but bear that everyone is individual and treat them accordingly.
Prudencia O
Top Insider Advice
1. Don’t be afraid to ask for support. No one succeeds alone. Join support networks, find a coach, mentor or sponsor. Get as much help as you can! 2. Step outside your comfort zone and take on new challenges, even if they are a bit scary! Growth doesn’t happen in familiar spaces. Take on challenges that stretch you, that make you uncomfortable and ultimately lead to new skills and greater confidence. 3. Make things happen – look for sideways moves to develop your skills, not just promotions. Think about development programmes. Don’t wait for opportunities to come to you, seek them out, take the initiative and be ready to step up when the moment comes. If you don’t make it happen, nobody will! 4. Resilience is essential. There’ll be lots of disappointments on your journey and times when you wonder whether it’s worth it. I can tell you without a doubt, it is. Keep trying, keep pushing. Remember, every obstacle is an opportunity to rise. Each setback is a chance to grow stronger and to learn something new, and every step you take brings you closer to the top of the ladder. 5. When you succeed in life or in your career, celebrate but also acknowledge that you didn’t do it alone. Nobody does! Above all, don’t pull the ladder up after you! Reach out and help others climb.