Insider profil
Chief Digital Information Office (CDIO)
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Career DevelopmentCareer TipsEveryday LifeInterview Advice
Top Insider Advice
Once established the keep your options open. The department and Civil Service are vast, work is varied and options are unlimited. Look for opportunities to expand your knowledge, experience and contacts.
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Situational Awareness Officer
HMRC
Started 12/2020 to PresentCompany
What do you like about your job and the company?
Two days rarely the same. From dealing with IT incidents impacting across the Department to meetings across the Civil Service, the work is vast and different.
Greatest achievements
Using secondments and experience-gaining opportunities to broaden my knowledge & gain valuable work experiences from across the Civil Service to achieve promotion.
Other insiders
Viola .
Top Insider Advice
Identify your long term career aspirations, set specific goals and achievable goals to guide your progression
Take advantage of training programmes, workshops, and seminars to enhance your skills and knowledge
Take on new challenges - volunteer for projects or tasks outside your daily responsibilities
Smile - build relationships with peers, leaders, mentors
Prioritise your well-being, maintain a healthy work life balance, always set boundaries
Hayley
Operations and Comm's Lead
Top Insider Advice
You will bring a unique perspective to a role as your experience will have been different from that of others. Don't be afraid to bring that to the fore, it is what makes you, you and brings a valuable contribution to a team. I wish I'd thought this more when I first joined the Civil Service!
Mary .
Top Insider Advice
Based on my experience spanning multiple departments and roles - from DWP to HMRC, and from operational to leadership positions -here's my top advice for those joining the Civil Service:
1. Look sideways, not just upwards for growth opportunities
Embrace additional responsibilities alongside your core role like continuous improvement advocacy, outreach work, and advisory positions. These develop versatile skills and increase your visibility across departments.
2. Step outside your comfort zone to build confidence
My transition from behind-the-scenes roles to face-to-face work demonstrates how stretching yourself builds transferable skills and personal resilience that benefit your entire career.
3. Cultural change starts with everyday leadership
Challenge negative workplace culture, you don't need formal authority to create positive environments. Building trust and psychological safety pays dividends in team performance.
4. Bring your authentic self to work
Diversity of thought and experience strengthens the Civil Service. Authenticity helps create an inclusive environment where everyone can contribute fully.
5. Connect across boundaries
Establish or join existing networks that spans different business areas and/or departments. Breaking down silos creates more effective public service delivery and enriches your professional experience.
6. Focus on continuous learning and improvement
Commit to evaluation and learning, this demonstrates how reflective practice drives both personal development and better service outcomes.
7. Remember the purpose behind the work
Throughout your roles maintain focus on how your work impacts UK citizens and communities - the ultimate measure of success in public service.