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Pete .

Situational Awareness Officer

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Chief Digital Information Office (CDIO)

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Top Insider Advice

Once established the keep your options open. The department and Civil Service are vast, work is varied and options are unlimited. Look for opportunities to expand your knowledge, experience and contacts.

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Career path

Situational Awareness Officer

HMRC

Started 12/2020 to Present

Company

What do you like about your job and the company?

Two days rarely the same. From dealing with IT incidents impacting across the Department to meetings across the Civil Service, the work is vast and different.

Greatest achievements

Using secondments and experience-gaining opportunities to broaden my knowledge & gain valuable work experiences from across the Civil Service to achieve promotion.

Other insiders

Ranjeet .

Top Insider Advice

For me personally life is all about helping others where you can and also about making memories with the people closest to you. Work life balance is key for me and having the ability to work on a variety of activities, being able to collaborate with various stakeholder. Work out what matters most to you in regards to a job role or career. It is important to find a job role which you enjoy doing and is fulfilling as this will keep you motivated. Do not underestimate yourself, if there is a course you wish to do, if you want to change careers completely, just go for it, reach out for support and guidance.

Abbey

Debt Management Complaints manager

Top Insider Advice

My one piece of advice is “Be-Honest” If you require any reasonable adjustments or assistance, “be honest” in your job application. “Be honest” in your training. If you don’t understand something, then speak up. If you need something to be explained again, “be honest” and say you didn’t understand. “Be Honest” with your aspirations, aims, goals for your career, there are many opportunities which may be applicable for you. “Be Honest” with yourself and keep your work/life balance right for you. My experience - I have been honest about my dyslexia. I have received additional help and support throughout my entire HMRC experience. I learnt an enormous amount about myself during "Coping strategy sessions" which allowed me to be more honest with myself and my manager. Finally, don’t be scared to question things.

Mads B

Compliance Caseworker

Top Insider Advice

The Tax Professional Programme is difficult, but that's ok because it prepares you for a leadership position within a world leading tax authority, embrace it. Although, you might often find it hard to juggle learning, casework and Quality Assurance Framework tasks, don't forget to get involved in activities that might switch your focus to other rewarding things, like volunteering, or getting involved in HMRC's Regional Pillars work, or being an ambassador / lead for one of the many networks we have. This will allow you to pause from your day-to-day activities and make you feel like you belong to a community of like minded people, rather than a student or a compliance caseworker.