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Pete .

Situational Awareness Officer

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Chief Digital Information Office (CDIO)

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Top Insider Advice

Once established the keep your options open. The department and Civil Service are vast, work is varied and options are unlimited. Look for opportunities to expand your knowledge, experience and contacts.
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Career path

Situational Awareness Officer

HMRC

Started 12/2020 to Present

Company

What do you like about your job and the company?

Two days rarely the same. From dealing with IT incidents impacting across the Department to meetings across the Civil Service, the work is vast and different.

Greatest achievements

Using secondments and experience-gaining opportunities to broaden my knowledge & gain valuable work experiences from across the Civil Service to achieve promotion.
Other insiders

Hayley

Operations and Comm's Lead

Top Insider Advice

You will bring a unique perspective to a role as your experience will have been different from that of others. Don't be afraid to bring that to the fore, it is what makes you, you and brings a valuable contribution to a team. I wish I'd thought this more when I first joined the Civil Service!

Marta .

Top Insider Advice

Keep your mind and eyes open as there are are so many opportunities

Chris .

Top Insider Advice

Something that has helped me to move up in my career at HMRC is taking on new tasks from working on additional projects for the HO's in Customs to training new starters to the business. I actually wrote and delivered a training package for new starters when I was AO in Customs, I felt this not only increased my skillset but it also helped me to make sure that anyone starting in the same role as me learnt the job from the perspective of an AO. I have also taken on projects where I have led a group of people, for example, clearing an email inbox where we had a large number of emails. I delegated colleagues to cover particular time slots, making sure that the emails that had been waiting the longest for a response were dealt with first.