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Bristol
Cardiff
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Top Insider Advice
Keep your mind and eyes open as there are are so many opportunities
Read more adviceCareer path
Regional Communication Lead
Hmrc
From 11/2024 to 04/2025Regional Private Office Lead
Hmrc
From 11/2023 to 04/2025Corporation Tax Specialist
Hmrc
From 11/2019 to 11/2023Company
What do you like about your job and the company?
Participating in exciting projects alongside Senior Leaders and attending exciting external events like Global Government Forum where I get to hear and learn from the Senior Leaders from around the Globe
Greatest achievements
I’m proud to have led the Private Office through a period of uncertainty during the transition between Deputy Directors—a time that required resilience, clarity, and steady leadership. Still, my greatest achievement always feels just around the corner, as HMRC continues to offer exciting development opportunities. Most recently, I’ve been selected for the Achieving Your Potential pilot for future leaders and the prestigious Management Development Program. I’ve also been chosen to represent HMRC as an ambassador—an honour that reflects my continued commitment and future potential within the organisation.
Other insiders
Zoe
Senior Project Manager - Locations Programme
Top Insider Advice
No matter what job I've done over the years there has always been people impacted by it. Whether I was sorting out a customers Tax, National Insurance record, developing new IT systems, or delivering new policies or even opening new buildings its people that have been affected at the end of it. Its easy to forget when wrapped up in the day to day activities of your job, that I have made life better for a huge amount of people over the years but in tiny bite size chunks
Viola .
Top Insider Advice
Identify your long term career aspirations, set specific goals and achievable goals to guide your progression
Take advantage of training programmes, workshops, and seminars to enhance your skills and knowledge
Take on new challenges - volunteer for projects or tasks outside your daily responsibilities
Smile - build relationships with peers, leaders, mentors
Prioritise your well-being, maintain a healthy work life balance, always set boundaries
Sandra
Tax Investigator
Top Insider Advice
I've been a Civil Servant for 34 years, starting as an AO in what was DHSS, processing benefit claims. This was a real baptism of fire, dealing with desperate people and desperate situations and exposed me to parts of the population that were a long way from my life. I learned good people skills from this and a real focus on how important good customer service is-doing what you say you will and still having to deliver even when things are difficult or unpopular. This gave me a good grounding for moving onto National Insurance in a compliance role for business and individuals. HMRC merged in 1999 with NI and that was the start of my accidental career.
I'm proud to have worked my way up from the bottom as I believe it made me who I am. Whilst no against direct entrance programmes, gaining experience within different grades and roles creates a rounded person.