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Bristol
Cardiff

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Top Insider Advice

Keep your mind and eyes open as there are are so many opportunities
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Career path

Regional Communication Lead

Hmrc

From 11/2024 to 04/2025

Regional Private Office Lead

Hmrc

From 11/2023 to 04/2025

Corporation Tax Specialist

Hmrc

From 11/2019 to 11/2023

Company

What do you like about your job and the company?

Participating in exciting projects alongside Senior Leaders and attending exciting external events like Global Government Forum where I get to hear and learn from the Senior Leaders from around the Globe

Greatest achievements

I’m proud to have led the Private Office through a period of uncertainty during the transition between Deputy Directors—a time that required resilience, clarity, and steady leadership. Still, my greatest achievement always feels just around the corner, as HMRC continues to offer exciting development opportunities. Most recently, I’ve been selected for the Achieving Your Potential pilot for future leaders and the prestigious Management Development Program. I’ve also been chosen to represent HMRC as an ambassador—an honour that reflects my continued commitment and future potential within the organisation.
Other insiders

Viola .

Top Insider Advice

Identify your long term career aspirations, set specific goals and achievable goals to guide your progression Take advantage of training programmes, workshops, and seminars to enhance your skills and knowledge Take on new challenges - volunteer for projects or tasks outside your daily responsibilities Smile - build relationships with peers, leaders, mentors Prioritise your well-being, maintain a healthy work life balance, always set boundaries

Abbey

Debt Management Complaints manager

Top Insider Advice

My one piece of advice is “Be-Honest” If you require any reasonable adjustments or assistance, “be honest” in your job application. “Be honest” in your training. If you don’t understand something, then speak up. If you need something to be explained again, “be honest” and say you didn’t understand. “Be Honest” with your aspirations, aims, goals for your career, there are many opportunities which may be applicable for you. “Be Honest” with yourself and keep your work/life balance right for you. My experience - I have been honest about my dyslexia. I have received additional help and support throughout my entire HMRC experience. I learnt an enormous amount about myself during "Coping strategy sessions" which allowed me to be more honest with myself and my manager. Finally, don’t be scared to question things.

Sue

Operational Lead

Top Insider Advice

I have been very lucky in that I have almost always been given a role (or applied for one) that I have enjoyed in HMRC (or earlier departments). If you show that you are keen to learn and willing to listen, then you will find that opportunities will present themselves to you and you will progress in your career. When I was told that I would have to undertake taxes training in 2005, I was horrified. Having been trained in National Insurance and done various management roles, I thought that tax would be just too hard for me and that I wouldn't pass the exams. However, I committed wholeheartedly to the training programme. I studied hard and passed all the exams first time - even though my daughter was still a baby so I was constantly exhausted as well as having to travel to London once a week for 18 months for my tutorials!