Insider profil
Top Insider Advice
In order to learn, improve and progress this can sometimes inevitably mean rejection somewhere along the way. Instead of letting this dampen your spirit, see it as a learning curve. Build the knowledge or skills you need, then try again. Whether your ambition is to progress right to the top, or be recognised as the best in your role, everyone has different goals and you are your best advocate.
Career path
Marketing and Social Media Manager
HMRC
Started 09/2014 to PresentCompany
What do you like about your job and the company?
My team work across HMRC recruitment. We have our bulk campaigns in customer service and customer compliance but we can be asked to support any recruitment campaign in any area of HMRC. This means no two days are really the same. We have an offering of how we can support campaigns with products and promotion on job boards and social channels. We are always looking at what else we can do, how we can improve and adapt to changing needs and environments. We engage with many different audiences, choosing the best way to communicate with these to explain what it's like to work at HMRC.
Sarah
Communications business partner
Top Insider Advice
I've had a huge variety of roles in HMRC, and I've enjoyed all of them. I've found it's not always necessary to chase promotion. A sideways move to another area can expand your horizons and build your skills and this is recognised when you're ready to take the next step. I've always tried to maintain job satisfaction above all else. I've done a couple of jobs I've really hated, so I moved on and found something else. I've found if I'm happy in my job, I perform better and this is noticed. Also, don't be afraid to ask for opportunities or for what you want. I've always believed 'if you don't ask, you don't get' – the worst that could happen is someone says no and you're no worse off.
Darrell
Business Support Officer , Solicitors Office and Legal Services Dept
Top Insider Advice
As HMRC applications are Behaviour and Strength based it is good to ensure you articulate your successes relevant to the job being applied for. Ensure you follow the STAR (Situation , Task, Action and Result) format. with your achievements think What was the Situation, What Task needed to be done to resolve / improve that situation , What actions did YOU do to achieve a result and exactly what was the result in you taking those actions. Always think in terms of what YOU did. Highlight yourself with actual examples.
Hayley
Operations and Comm's Lead
Top Insider Advice
You will bring a unique perspective to a role as your experience will have been different from that of others. Don't be afraid to bring that to the fore, it is what makes you, you and brings a valuable contribution to a team. I wish I'd thought this more when I first joined the Civil Service!