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Lynn .

Marketing and Social Media Manager

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Nottingham

Top Insider Advice

In order to learn, improve and progress this can sometimes inevitably mean rejection somewhere along the way. Instead of letting this dampen your spirit, see it as a learning curve. Build the knowledge or skills you need, then try again. Whether your ambition is to progress right to the top, or be recognised as the best in your role, everyone has different goals and you are your best advocate.

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Career path

Marketing and Social Media Manager

HMRC

Started 09/2014 to Present

Company

What do you like about your job and the company?

My team work across HMRC recruitment. We have our bulk campaigns in customer service and customer compliance but we can be asked to support any recruitment campaign in any area of HMRC. This means no two days are really the same. We have an offering of how we can support campaigns with products and promotion on job boards and social channels. We are always looking at what else we can do, how we can improve and adapt to changing needs and environments. We engage with many different audiences, choosing the best way to communicate with these to explain what it's like to work at HMRC.

Other insiders

Faye

Marketing and Social Media Manager

Top Insider Advice

My best piece of advice is to get involved, speak out and make yourself known for all the right reasons! Ask as many questions as possible - there is no stupid question. If you don't ask - you don't get. I am also a firm believer of bringing your whole self to work, let your personality shine and be yourself.

Sally

Recruitment Marketing Partner

Top Insider Advice

We often get bogged down with life and maybe a little stuck in rut, and can start to doubt ourselves. Think about what you've achieved, not just within your career, but through life in general and remember how fabulous you are! So many life experiences and personality traits will get you far in your career, stop and take time to think about this, then showcase your wonderful self.

Mary .

Top Insider Advice

Based on my experience spanning multiple departments and roles - from DWP to HMRC, and from operational to leadership positions -here's my top advice for those joining the Civil Service: 1. Look sideways, not just upwards for growth opportunities Embrace additional responsibilities alongside your core role like continuous improvement advocacy, outreach work, and advisory positions. These develop versatile skills and increase your visibility across departments. 2. Step outside your comfort zone to build confidence My transition from behind-the-scenes roles to face-to-face work demonstrates how stretching yourself builds transferable skills and personal resilience that benefit your entire career. 3. Cultural change starts with everyday leadership Challenge negative workplace culture, you don't need formal authority to create positive environments. Building trust and psychological safety pays dividends in team performance. 4. Bring your authentic self to work Diversity of thought and experience strengthens the Civil Service. Authenticity helps create an inclusive environment where everyone can contribute fully. 5. Connect across boundaries Establish or join existing networks that spans different business areas and/or departments. Breaking down silos creates more effective public service delivery and enriches your professional experience. 6. Focus on continuous learning and improvement Commit to evaluation and learning, this demonstrates how reflective practice drives both personal development and better service outcomes. 7. Remember the purpose behind the work Throughout your roles maintain focus on how your work impacts UK citizens and communities - the ultimate measure of success in public service.

Discussions with Lynn
Please tell me about the biggest challenge you've faced since you joined?
in Career Tips·Monday, June 27, 2022
1 response
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