Once established the keep your options open. The department and Civil Service are vast, work is varied and options are unlimited. Look for opportunities to expand your knowledge, experience and contacts.

If we only did what was comfortable, we would never make any progressions. Challenge is part of growth but if you are your first obstacle, then you will never even try. No matter how ludicrous, never say no to yourself once you remove that impediment then you can start working out what you need to do, if you have the experience or skills, then getting down to complete the application or if you don't have the skills then what can you do to either acquire them or demonstrate you can pick that skill up quickly in the new role. Finally, make sure you read the application and provide them with the information they need to make it easy to appoint you or invite you for interview. The number of applications I see without any reference to the role they are applying for is really disappointing, so make sure what your application says is appropriate.

It can be a very daunting experience starting work for a new employer, no matter what your age or experience. On my first day in the office (having never worked in an office before) I dressed in full suit and tie, only to find my colleagues were in smart casual dress. This was 33 years ago and now a simple question could be asked on a platform such as this. Then there are the ways things can sometimes be explained incorrectly, it's not anyone's fault. Generally no one is specifically trained in dealing with the diverse nature that working/office life can bring. Rest assured HMRC is a great place to work and One of HMRC's Values is that we are innovative, We are committed to continuous improvement and to developing ourselves. Another is that we are professional, We partner with others and collaborate within and across teams to achieve great results.