Insider profil
Keen to receive questions about
Top Insider Advice
I've had a huge variety of roles in HMRC, and I've enjoyed all of them. I've found it's not always necessary to chase promotion. A sideways move to another area can expand your horizons and build your skills and this is recognised when you're ready to take the next step. I've always tried to maintain job satisfaction above all else. I've done a couple of jobs I've really hated, so I moved on and found something else. I've found if I'm happy in my job, I perform better and this is noticed. Also, don't be afraid to ask for opportunities or for what you want. I've always believed 'if you don't ask, you don't get' – the worst that could happen is someone says no and you're no worse off.
Career path
Communications business partner
HMRC
Started 07/1999 to PresentCompany
What do you like about your job and the company?
HMRC is a huge diverse department. One day I could be working on a letter to encourage a customer to pay their tax on time and the next I might be working on a letter all about changes to duty rates. It's interesting dealing with the different teams and the stories behind the letters I'm working on. In my role you need to build a good relationship with the teams because often we're approaching the letter from a different perspective. Getting that balance can be challenging. I'm approaching the letter from a communications perspective -– and I always try to put myself in our customers' shoes – but others could be coming from a legal approach. When we get it right between us, it's really satisfying.
Daniel S
Head of UBS - Data & Reporting Operations
Top Insider Advice
I never thought I would get onto the TSP. I had to push myself out of my comfort zone to attend the assessment centres, take part in all of the activities. I continue to do so with my day job - I don't like presenting, but I do lots of it. It builds confidence and resilience. Rationalise what's the worse that could happen by trying something new, or taking on a new challenge. For me, with the assessment centre, if I didn't get accepted - so be it. I got good experience of interviewing. Met new and interesting people, and got free food from attending the assessment centre (back when they were in person). Once I told myself these things, I pushed myself out my comfort zone to attend the day. I had worked hard to get the invite, so although I wasn't confident in going and being myself, that's what I had to do and it worked out well. Take the set backs as opportunities to reflect, develop and learn from. Keep pushing through set backs and pushing yourself out of your normal comfort zone to be able to achieve the goals you set for yourself.
Ranjeet .
Top Insider Advice
For me personally life is all about helping others where you can and also about making memories with the people closest to you. Work life balance is key for me and having the ability to work on a variety of activities, being able to collaborate with various stakeholder. Work out what matters most to you in regards to a job role or career. It is important to find a job role which you enjoy doing and is fulfilling as this will keep you motivated. Do not underestimate yourself, if there is a course you wish to do, if you want to change careers completely, just go for it, reach out for support and guidance.
Sally
Recruitment Marketing Partner
Top Insider Advice
We often get bogged down with life and maybe a little stuck in rut, and can start to doubt ourselves. Think about what you've achieved, not just within your career, but through life in general and remember how fabulous you are! So many life experiences and personality traits will get you far in your career, stop and take time to think about this, then showcase your wonderful self.
