Insider profil

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Sally .

Recruitment Marketing Partner

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Nottingham

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Everyday LifeWork & Life with Us

Top Insider Advice

We often get bogged down with life and maybe a little stuck in rut, and can start to doubt ourselves. Think about what you've achieved, not just within your career, but through life in general and remember how fabulous you are! So many life experiences and personality traits will get you far in your career, stop and take time to think about this, then showcase your wonderful self.

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Career path

Recruitment Marketing Partner

HMRC

Started 12/2020 to Present

School Advisor

DWP

From 11/2016 to 12/2020

Universal Credit Delivered Locally Outreach

DWP

From 09/2014 to 11/2016

Company

What do you like about your job and the company?

There is a good mix of work. Sometimes I'm concentrating on editing a document, or formatting a candidate pack. But other times I can be lost down a rabbit hole of websites and articles while I research labour market insights or info on the best job boards!

Greatest achievements

Back in 2004 my friend and I decided it would be a laugh to walk 60k for the Breakthrough Breast Cancer Charity. We didn't know however, that to enter we had to raise £1.5k each first! Challenge accepted we organised a Charity Ball, complete with live music, auction, and wonderful food and copious amounts of donated booze. Target smashed we raised £7000 that night. One huge hangover later, we then had to start the training! Great memories, and a huge sense of achievement, maybe it's time I did something similar again?....

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Lubna

Tax specialist/Manager/Techical leader

Top Insider Advice

When I moved from Pakistan, I was told by many that the only jobs I can get is working in a shop as graduate careers aren't for us. The fact that I didn't take their word made such a difference. Self-belief is the first part of the equation and once you have that, top it up with doing your research and acting on it as actions make the most difference. There is a lot of material available for applications and what it takes to be a civil servant at HMRC. Have some time to read and understand it before applying. Lastly, overthinking is not your friend, so my advice is to do your thinking but DO NOT over think and take actions to make a plunge!

Mary .

Top Insider Advice

Based on my experience spanning multiple departments and roles - from DWP to HMRC, and from operational to leadership positions -here's my top advice for those joining the Civil Service: 1. Look sideways, not just upwards for growth opportunities Embrace additional responsibilities alongside your core role like continuous improvement advocacy, outreach work, and advisory positions. These develop versatile skills and increase your visibility across departments. 2. Step outside your comfort zone to build confidence My transition from behind-the-scenes roles to face-to-face work demonstrates how stretching yourself builds transferable skills and personal resilience that benefit your entire career. 3. Cultural change starts with everyday leadership Challenge negative workplace culture, you don't need formal authority to create positive environments. Building trust and psychological safety pays dividends in team performance. 4. Bring your authentic self to work Diversity of thought and experience strengthens the Civil Service. Authenticity helps create an inclusive environment where everyone can contribute fully. 5. Connect across boundaries Establish or join existing networks that spans different business areas and/or departments. Breaking down silos creates more effective public service delivery and enriches your professional experience. 6. Focus on continuous learning and improvement Commit to evaluation and learning, this demonstrates how reflective practice drives both personal development and better service outcomes. 7. Remember the purpose behind the work Throughout your roles maintain focus on how your work impacts UK citizens and communities - the ultimate measure of success in public service.

Paul

Lead Business Manager

Top Insider Advice

Make a difference in whatever you do. The roles in your career may change frequently or be quite stable. You may stick to one profession, end up working in a few or work in one you would never have expected to work in. Your best profession may not yet even exist! But whatever you do - make a positive difference. That difference can be to your customers, the public, the service you provide or the people you work with. It will be different in the roles you do - but make sure you change things for the better.

Discussions with Sally
What's your top tip for doing well at interview?
in Career Tips·Tuesday, September 6, 2022
Picture of Darrell
Picture of Jim
8 responses
2688 views
How can I contact the HMRC recruitment team
in General·Tuesday, August 19, 2025
5 responses
96 views
What would you say you should mention in your interview for customer service?
in Career Tips·Tuesday, November 18, 2025
Picture of Jim
Picture of Robina
3 responses
18 views