Insider profil
Nottingham
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Everyday LifeWork & Life with Us
Top Insider Advice
We often get bogged down with life and maybe a little stuck in rut, and can start to doubt ourselves. Think about what you've achieved, not just within your career, but through life in general and remember how fabulous you are! So many life experiences and personality traits will get you far in your career, stop and take time to think about this, then showcase your wonderful self.
Read more adviceCareer path
Recruitment Marketing Partner
HMRC
Started 12/2020 to PresentSchool Advisor
DWP
From 11/2016 to 12/2020Universal Credit Delivered Locally Outreach
DWP
From 09/2014 to 11/2016Company
What do you like about your job and the company?
There is a good mix of work. Sometimes I'm concentrating on editing a document, or formatting a candidate pack. But other times I can be lost down a rabbit hole of websites and articles while I research labour market insights or info on the best job boards!
Greatest achievements
Back in 2004 my friend and I decided it would be a laugh to walk 60k for the Breakthrough Breast Cancer Charity. We didn't know however, that to enter we had to raise £1.5k each first! Challenge accepted we organised a Charity Ball, complete with live music, auction, and wonderful food and copious amounts of donated booze. Target smashed we raised £7000 that night. One huge hangover later, we then had to start the training! Great memories, and a huge sense of achievement, maybe it's time I did something similar again?....
Other insiders
Daniel S
Head of UBS - Data & Reporting Operations
Top Insider Advice
I never thought I would get onto the TSP. I had to push myself out of my comfort zone to attend the assessment centres, take part in all of the activities. I continue to do so with my day job - I don't like presenting, but I do lots of it. It builds confidence and resilience. Rationalise what's the worse that could happen by trying something new, or taking on a new challenge.
For me, with the assessment centre, if I didn't get accepted - so be it. I got good experience of interviewing. Met new and interesting people, and got free food from attending the assessment centre (back when they were in person). Once I told myself these things, I pushed myself out my comfort zone to attend the day. I had worked hard to get the invite, so although I wasn't confident in going and being myself, that's what I had to do and it worked out well.
Take the set backs as opportunities to reflect, develop and learn from. Keep pushing through set backs and pushing yourself out of your normal comfort zone to be able to achieve the goals you set for yourself.
Mary .
Top Insider Advice
Based on my experience spanning multiple departments and roles - from DWP to HMRC, and from operational to leadership positions -here's my top advice for those joining the Civil Service:
1. Look sideways, not just upwards for growth opportunities
Embrace additional responsibilities alongside your core role like continuous improvement advocacy, outreach work, and advisory positions. These develop versatile skills and increase your visibility across departments.
2. Step outside your comfort zone to build confidence
My transition from behind-the-scenes roles to face-to-face work demonstrates how stretching yourself builds transferable skills and personal resilience that benefit your entire career.
3. Cultural change starts with everyday leadership
Challenge negative workplace culture, you don't need formal authority to create positive environments. Building trust and psychological safety pays dividends in team performance.
4. Bring your authentic self to work
Diversity of thought and experience strengthens the Civil Service. Authenticity helps create an inclusive environment where everyone can contribute fully.
5. Connect across boundaries
Establish or join existing networks that spans different business areas and/or departments. Breaking down silos creates more effective public service delivery and enriches your professional experience.
6. Focus on continuous learning and improvement
Commit to evaluation and learning, this demonstrates how reflective practice drives both personal development and better service outcomes.
7. Remember the purpose behind the work
Throughout your roles maintain focus on how your work impacts UK citizens and communities - the ultimate measure of success in public service.
Philip
Civil Investigator
Top Insider Advice
I wouldn't describe the first half of my Civil Service job history as a career, more a means to an end. Until I joined HMRC I had no idea what I wanted from a job and what motivated me, and I expected that to continue for years to come.
It was only when I started my first tax compliance role that I quickly learned that I found the job very interesting and that I was good at it; the perfect combination. Without realising it I had developed a lot of the skills and attributes which you need in this type of role from some of my previous jobs; a keen eye for detail, instinctively examining the little things which don't seem quite right, and most importantly, being very, very nosy!
What I did learn from my earlier Civil Service career was that if I wanted to reach the more senior grades that nobody was going to carry me on their shoulders to get me there and I needed to seek out my own opportunities to develop my skills and experience. I knew the limitations of my earlier roles in terms of developing my skills and realised I needed to work a variety of roles to gain that wide ranging experience. I moved initially from a wholly admin role to a decision making role and the skills I learned there still stand me in good stead today. I then moved to a junior manager role to gain some valuable leadership experience and improve my confidence.
Therefore, my biggest advice would be if you've got a role or career in mind don't be afraid to move around into different roles and different departments. You will be exposed to different types of work and gain wider experience and along the way you may find that perfect combination of interesting work and being good at it too. Once you've found something like that, you know where your career likely lies.
Also, ask for career help from those who've been around the block. Seek out a mentor or resources such as this to guide you on your career path and advise you if you feel you need that help.
Discussions with Sally
What's your top tip for doing well at interview?
8 responses
in Career Tips·Tuesday, September 6, 2022
2721 views
In Edinburgh (hybrid), do you have your own desk? Do you carry a laptop between home and office? Are there lockers?
5 responses
in Career Tips·Wednesday, April 30, 2025
59 views
Any tips for Video interviews? I have attended a few but my score has always been low.
Thursday, November 20, 2025
3 responses
From livechat
11 views
Any tips or websites which can help improve how to better conduct the Judgement, Verbal and Work Strengths Test pls?
in Career Tips·Tuesday, December 5, 2023
1 response
37 views