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Top Insider Advice
Your job is a way of making money to do things that you want to do with your life. But there are plenty of jobs out there that can also make you happy.
Career path
Recruitment Marketing Advisor
HMRC
Started 02/2020 to PresentRecruiter
HMRC
From 04/2017 to 01/2020Recruitment Consultant
HMRC
From 11/2015 to 04/2017Company
What do you like about your job and the company?
Everyone who works for HMRC contributes to making sure that the right amount of tax is collected. This allows the UK to fund public services such as healthcare, education, emergency services and roads.
Greatest achievements
It was called The Switch and got cancelled after one series. I didn't win anything.
Abbey
Debt Management Complaints manager
Top Insider Advice
My one piece of advice is “Be-Honest” If you require any reasonable adjustments or assistance, “be honest” in your job application. “Be honest” in your training. If you don’t understand something, then speak up. If you need something to be explained again, “be honest” and say you didn’t understand. “Be Honest” with your aspirations, aims, goals for your career, there are many opportunities which may be applicable for you. “Be Honest” with yourself and keep your work/life balance right for you. My experience - I have been honest about my dyslexia. I have received additional help and support throughout my entire HMRC experience. I learnt an enormous amount about myself during "Coping strategy sessions" which allowed me to be more honest with myself and my manager. Finally, don’t be scared to question things.
Sandra
Tax Investigator
Top Insider Advice
I've been a Civil Servant for 34 years, starting as an AO in what was DHSS, processing benefit claims. This was a real baptism of fire, dealing with desperate people and desperate situations and exposed me to parts of the population that were a long way from my life. I learned good people skills from this and a real focus on how important good customer service is-doing what you say you will and still having to deliver even when things are difficult or unpopular. This gave me a good grounding for moving onto National Insurance in a compliance role for business and individuals. HMRC merged in 1999 with NI and that was the start of my accidental career. I'm proud to have worked my way up from the bottom as I believe it made me who I am. Whilst no against direct entrance programmes, gaining experience within different grades and roles creates a rounded person.
Hayley
Operations and Comm's Lead
Top Insider Advice
You will bring a unique perspective to a role as your experience will have been different from that of others. Don't be afraid to bring that to the fore, it is what makes you, you and brings a valuable contribution to a team. I wish I'd thought this more when I first joined the Civil Service!