There are a huge number of roles within HMRC and the wider Civil Service. There will be some that really suit your skills. Where there is a gap, the training and development opportunities available will give you every chance to fill that gap and find that role where you can excel. You will find management want you to improve and will encourage your development, whether within your current role or to achieve the abilities to change to somewhere else you can be better. Self-belief used properly can be your strongest skill.

Once established the keep your options open. The department and Civil Service are vast, work is varied and options are unlimited. Look for opportunities to expand your knowledge, experience and contacts.

Something that has helped me to move up in my career at HMRC is taking on new tasks from working on additional projects for the HO's in Customs to training new starters to the business. I actually wrote and delivered a training package for new starters when I was AO in Customs, I felt this not only increased my skillset but it also helped me to make sure that anyone starting in the same role as me learnt the job from the perspective of an AO. I have also taken on projects where I have led a group of people, for example, clearing an email inbox where we had a large number of emails. I delegated colleagues to cover particular time slots, making sure that the emails that had been waiting the longest for a response were dealt with first.