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Customer Strategy and Tax Design

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Top Insider Advice

Identify your long term career aspirations, set specific goals and achievable goals to guide your progression Take advantage of training programmes, workshops, and seminars to enhance your skills and knowledge Take on new challenges - volunteer for projects or tasks outside your daily responsibilities Smile - build relationships with peers, leaders, mentors Prioritise your well-being, maintain a healthy work life balance, always set boundaries
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Career path

VAT Policy - VAT Reliefs, Financial Services and Insurance Premium Tax

Hmrc

From 12/2024 to 03/2025

Company

What do you like about your job and the company?

I am given numerous opportunities to continue learning, with various avenues available for exploration and growth at any time. I appreciate the ability to make decisions and have control over my work, along with the flexibility to manage my time and maintain a healthy work-life balance. I enjoy financial independence and benefit from the financial perks that come with the job, such as discounts, dental insurance, gym memberships, health coverage, and eye tests. I feel a strong sense of purpose and impact, contributing to meaningful work that positively affects our society and country.

Greatest achievements

In my Compliance role, I ensured customers adherence to tax compliance paying the right tax at the right time and managed tax risk. These responsibilities honed my analytical skills and attention to detail. Driven by a passion for public policy, I sought opportunities to transition into a Policy role. I engaged in training, seminars, and job shadowing to gain a deeper understanding of policy development and implementation.
Other insiders

Joseph B

Talent Acquisition Partner

Top Insider Advice

My advice would be to find what makes you as an individual tick and keeps you engaged. You spend a lot of time at work and you've got to find something that brings you self-fulfilment

Kyra .

Top Insider Advice

I studied a completely different degree, and the work I did before the Tax Specialist Programme in finance was completely different to what I do now. But when I read the listing for the Tax Specialist Programme I felt that I had the right sort of skillset to work in tax, and can happily say that I have nurtured and grown this skillset in my time on the Tax Specialist Programme. We often feel like because we've done one thing we need to stick with that one thing, but it's important to believe in your own skills and to embrace trying new things.

Keith M

Talent Acquisition Systems Lead (ATS - Clinch)

Top Insider Advice

Be open to learning and don’t underestimate the value of adaptability. Your career won’t always follow a straight line, but each role offers skills and experiences you can carry forward. Build strong relationships, communicate clearly, and always stay curious. Most importantly, approach every opportunity with integrity and a willingness to contribute to something bigger than yourself.
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