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Customer Strategy and Tax Design

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Identify your long term career aspirations, set specific goals and achievable goals to guide your progression Take advantage of training programmes, workshops, and seminars to enhance your skills and knowledge Take on new challenges - volunteer for projects or tasks outside your daily responsibilities Smile - build relationships with peers, leaders, mentors Prioritise your well-being, maintain a healthy work life balance, always set boundaries

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Career path

VAT Policy - VAT Reliefs, Financial Services and Insurance Premium Tax

Hmrc

From 12/2024 to 03/2025

Company

What do you like about your job and the company?

I am given numerous opportunities to continue learning, with various avenues available for exploration and growth at any time. I appreciate the ability to make decisions and have control over my work, along with the flexibility to manage my time and maintain a healthy work-life balance. I enjoy financial independence and benefit from the financial perks that come with the job, such as discounts, dental insurance, gym memberships, health coverage, and eye tests. I feel a strong sense of purpose and impact, contributing to meaningful work that positively affects our society and country.

Greatest achievements

In my Compliance role, I ensured customers adherence to tax compliance paying the right tax at the right time and managed tax risk. These responsibilities honed my analytical skills and attention to detail. Driven by a passion for public policy, I sought opportunities to transition into a Policy role. I engaged in training, seminars, and job shadowing to gain a deeper understanding of policy development and implementation.

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Pat .

Recruitment Marketing Advisor

Top Insider Advice

Your job is a way of making money to do things that you want to do with your life. But there are plenty of jobs out there that can also make you happy.

Marta .

Top Insider Advice

Keep your mind and eyes open as there are are so many opportunities

Terry

Business Support Team Manager

Top Insider Advice

It can be a very daunting experience starting work for a new employer, no matter what your age or experience. On my first day in the office (having never worked in an office before) I dressed in full suit and tie, only to find my colleagues were in smart casual dress. This was 33 years ago and now a simple question could be asked on a platform such as this. Then there are the ways things can sometimes be explained incorrectly, it's not anyone's fault. Generally no one is specifically trained in dealing with the diverse nature that working/office life can bring. Rest assured HMRC is a great place to work and One of HMRC's Values is that we are innovative, We are committed to continuous improvement and to developing ourselves. Another is that we are professional, We partner with others and collaborate within and across teams to achieve great results.

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