Insider profil
Top Insider Advice
You need to believe in yourself and take any development opportunity offered to you. Training and learning is important and is encouraged so you can do your job effectively and develop skills that can help you throughout your career. Constant development is important for you, your team and the wider business. If you are interested in pursuing something - consult with your manager to see if they can help identify opportunities or courses you can attend. Not all courses are internal and in some instances the department will pay to attend external courses or attain professional qualifications. There are also great training and development schemes that exist in HMRC
Career path
Business Engagement Co-ordinator
HMRC
Started 04/2021 to PresentData Analyst
HMRC
From 01/2013 to 03/2021Risk & Intelligence Analyst
HMRC
From 04/2009 to 12/2012Company
What do you like about your job and the company?
As the main liaison between HMRC's risking team and Compliance Team I know my actions ensure there is work available for staff, that this work is varied and that ultimately this provides the Government of the day with the funds they need to ensure their priorities are covered. Changing priorities can mean that projects can be pulled at short notice or if a project is particularly successful requirements may change to increase the numbers delivered. It's a lot of responsibility to ensure thousands of enquiry cases are delivered to bring in the funds that keep the country running but when I know I've done all I can to ensure a smooth process, it's a good day.
Greatest achievements
Due to the then imminent departure from the European Union a speedier and more effective process needed to be developed for International Trade authorisation work as HMRC did not have enough staff to continue the existing manual checks (these checks were not needed when trading within Europe so would increase significantly once we left the EU). I developed, built and ran a process that gathered data in bulk from multiple sources - both internal HMRC and third party data sources - this ensured that HMRC met key deadlines to ensure that businesses throughout the UK were able to trade with the Rest of the World once Brexit was finalised. Due to the increased volume of International Trade the old process was not sustainable and with assistance from colleagues created a tool that is still in use and used daily.
Louise
Benefit lead
Top Insider Advice
I think we can all feel a sense of imposter syndrome, and that inner voice saying you are not capable. You are ! I think we all need to recognise that work can be challenging and not always as straightforward as you want it to be, which is where the doubt can set it. Its all about building that resilience for me, don't give up. If you want something just keep working towards it, even if that means taking it slowly.
Marta .
Top Insider Advice
Keep your mind and eyes open as there are are so many opportunities
Stuart
Head of Strategic Estates Insight and Planning
Top Insider Advice
In terms of applications, it sounds obvious, but make sure you read the job advert thoroughly, and tailor your application to evidence your experience of the key things the vacancy-holder is looking for. i've reviewed hundreds of job applications which often fail to do this. In terms of doing your job, be clear on your responsibility and then commit to delivering it with energy. Focus on the most important things that need to be delivered, structure your time well to achieve these, and be sure to consider others as you deliver - hitting a target is great, but not as great if everyone else's delivery has been negatively affected by the way you've worked and interacted - remember to keep the big picture in mind. If you are considering whether to move roles or take on additional/new responsibilities, my advice would be to go for it. It's often easier to stick with what you know, and to find reasons not to try new things - "maybe next month, or next time". In my experience, trying new challenges always builds your experience, resilience and understanding, and as long as you don't change roles really frequently, you will rewarded in your career as a result of taking the plunge.