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Liz .

CDIO Borders & Trade Recruitment and Workforce Lead

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Chief Digital Information Office (CDIO)

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Top Insider Advice

Always be yourself, it you make a mistake then admit it, we are only human. Listen to the views of others around you. Treat staff how you would like to be treated but bear that everyone is individual and treat them accordingly.

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Career path

CDIO Borders & Trade Recruitment and Workforce Lead

HMRC CDIO Borders and Tade

Started 12/2021 to Present

CB&I People and Business Operations Guild Lead

HMRC Cusoms Borders and International

From 02/2020 to 11/2021

Recruiter

HMRC

From 12/2016 to 01/2020

Company

What do you like about your job and the company?

I enjoy the challenges that being recruitment lead brings. I have a small team of recruiters, who deal with all our permanent recruitment for CDIO Borders & Trade. Processes change quite quickly and over the last few months there have been organisation changes as well, so feel that I am always learning and updating my knowledge.

Greatest achievements

Before COVID my team were nominated for a HMRC peoples award, where we were invited to a ceremony in London. It was lovely for the team to be recognised for all the hard work that they do.

Other insiders

Hayley

Operations and Comm's Lead

Top Insider Advice

You will bring a unique perspective to a role as your experience will have been different from that of others. Don't be afraid to bring that to the fore, it is what makes you, you and brings a valuable contribution to a team. I wish I'd thought this more when I first joined the Civil Service!

Sandra

Tax Investigator

Top Insider Advice

I've been a Civil Servant for 34 years, starting as an AO in what was DHSS, processing benefit claims. This was a real baptism of fire, dealing with desperate people and desperate situations and exposed me to parts of the population that were a long way from my life. I learned good people skills from this and a real focus on how important good customer service is-doing what you say you will and still having to deliver even when things are difficult or unpopular. This gave me a good grounding for moving onto National Insurance in a compliance role for business and individuals. HMRC merged in 1999 with NI and that was the start of my accidental career. I'm proud to have worked my way up from the bottom as I believe it made me who I am. Whilst no against direct entrance programmes, gaining experience within different grades and roles creates a rounded person.

Lubna

Tax specialist/Manager/Techical leader

Top Insider Advice

When I moved from Pakistan, I was told by many that the only jobs I can get is working in a shop as graduate careers aren't for us. The fact that I didn't take their word made such a difference. Self-belief is the first part of the equation and once you have that, top it up with doing your research and acting on it as actions make the most difference. There is a lot of material available for applications and what it takes to be a civil servant at HMRC. Have some time to read and understand it before applying. Lastly, overthinking is not your friend, so my advice is to do your thinking but DO NOT over think and take actions to make a plunge!

Discussions with Liz
How do you work in a team in your job?
in Career Tips·Tuesday, November 1, 2022
4 responses
83 views
How do you keep motivated in your career?
in Career progression·Tuesday, December 27, 2022
1 response
10 views