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Liz .

CDIO Borders & Trade Recruitment and Workforce Lead

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Chief Digital Information Office (CDIO)

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Top Insider Advice

Always be yourself, it you make a mistake then admit it, we are only human. Listen to the views of others around you. Treat staff how you would like to be treated but bear that everyone is individual and treat them accordingly.

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Career path

CDIO Borders & Trade Recruitment and Workforce Lead

HMRC CDIO Borders and Tade

Started 12/2021 to Present

CB&I People and Business Operations Guild Lead

HMRC Cusoms Borders and International

From 02/2020 to 11/2021

Recruiter

HMRC

From 12/2016 to 01/2020

Company

What do you like about your job and the company?

I enjoy the challenges that being recruitment lead brings. I have a small team of recruiters, who deal with all our permanent recruitment for CDIO Borders & Trade. Processes change quite quickly and over the last few months there have been organisation changes as well, so feel that I am always learning and updating my knowledge.

Greatest achievements

Before COVID my team were nominated for a HMRC peoples award, where we were invited to a ceremony in London. It was lovely for the team to be recognised for all the hard work that they do.

Other insiders

Abbey

Debt Management Complaints manager

Top Insider Advice

My one piece of advice is “Be-Honest” If you require any reasonable adjustments or assistance, “be honest” in your job application. “Be honest” in your training. If you don’t understand something, then speak up. If you need something to be explained again, “be honest” and say you didn’t understand. “Be Honest” with your aspirations, aims, goals for your career, there are many opportunities which may be applicable for you. “Be Honest” with yourself and keep your work/life balance right for you. My experience - I have been honest about my dyslexia. I have received additional help and support throughout my entire HMRC experience. I learnt an enormous amount about myself during "Coping strategy sessions" which allowed me to be more honest with myself and my manager. Finally, don’t be scared to question things.

Terry

Business Support Team Manager

Top Insider Advice

It can be a very daunting experience starting work for a new employer, no matter what your age or experience. On my first day in the office (having never worked in an office before) I dressed in full suit and tie, only to find my colleagues were in smart casual dress. This was 33 years ago and now a simple question could be asked on a platform such as this. Then there are the ways things can sometimes be explained incorrectly, it's not anyone's fault. Generally no one is specifically trained in dealing with the diverse nature that working/office life can bring. Rest assured HMRC is a great place to work and One of HMRC's Values is that we are innovative, We are committed to continuous improvement and to developing ourselves. Another is that we are professional, We partner with others and collaborate within and across teams to achieve great results.

Pete

Situational Awareness Officer

Top Insider Advice

Once established the keep your options open. The department and Civil Service are vast, work is varied and options are unlimited. Look for opportunities to expand your knowledge, experience and contacts.

Discussions with Liz
How do you work in a team in your job?
in Career Tips·Tuesday, November 1, 2022
4 responses
83 views
How do you keep motivated in your career?
in Career progression·Tuesday, December 27, 2022
1 response
10 views