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Liz .

CDIO Borders & Trade Recruitment and Workforce Lead

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Chief Digital Information Office (CDIO)

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Top Insider Advice

Always be yourself, it you make a mistake then admit it, we are only human. Listen to the views of others around you. Treat staff how you would like to be treated but bear that everyone is individual and treat them accordingly.

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Career path

CDIO Borders & Trade Recruitment and Workforce Lead

HMRC CDIO Borders and Tade

Started 12/2021 to Present

CB&I People and Business Operations Guild Lead

HMRC Cusoms Borders and International

From 02/2020 to 11/2021

Recruiter

HMRC

From 12/2016 to 01/2020

Company

What do you like about your job and the company?

I enjoy the challenges that being recruitment lead brings. I have a small team of recruiters, who deal with all our permanent recruitment for CDIO Borders & Trade. Processes change quite quickly and over the last few months there have been organisation changes as well, so feel that I am always learning and updating my knowledge.

Greatest achievements

Before COVID my team were nominated for a HMRC peoples award, where we were invited to a ceremony in London. It was lovely for the team to be recognised for all the hard work that they do.

Other insiders

Hayley

Operations and Comm's Lead

Top Insider Advice

You will bring a unique perspective to a role as your experience will have been different from that of others. Don't be afraid to bring that to the fore, it is what makes you, you and brings a valuable contribution to a team. I wish I'd thought this more when I first joined the Civil Service!

Mads B

Compliance Caseworker

Top Insider Advice

The Tax Professional Programme is difficult, but that's ok because it prepares you for a leadership position within a world leading tax authority, embrace it. Although, you might often find it hard to juggle learning, casework and Quality Assurance Framework tasks, don't forget to get involved in activities that might switch your focus to other rewarding things, like volunteering, or getting involved in HMRC's Regional Pillars work, or being an ambassador / lead for one of the many networks we have. This will allow you to pause from your day-to-day activities and make you feel like you belong to a community of like minded people, rather than a student or a compliance caseworker.

Chris .

Top Insider Advice

Something that has helped me to move up in my career at HMRC is taking on new tasks from working on additional projects for the HO's in Customs to training new starters to the business. I actually wrote and delivered a training package for new starters when I was AO in Customs, I felt this not only increased my skillset but it also helped me to make sure that anyone starting in the same role as me learnt the job from the perspective of an AO. I have also taken on projects where I have led a group of people, for example, clearing an email inbox where we had a large number of emails. I delegated colleagues to cover particular time slots, making sure that the emails that had been waiting the longest for a response were dealt with first.

Discussions with Liz
How do you work in a team in your job?
in Career Tips·Tuesday, November 1, 2022
4 responses
84 views
How do you keep motivated in your career?
in Career progression·Tuesday, December 27, 2022
1 response
10 views