Insider profil
Top Insider Advice
Career progression requires effort - expressing a wish to advance ones' career is the bare minimum; however, you have to do all the groundwork, the homework and make all the effort that comes with it - make friends, link with people, search for contacts, browse opportunities, keep applying, find a mentor, volunteer for even the most mundane activities - you never know whom you're going to meet.
Learn the Civil Service job application process and practice it, tailoring the applications to each role - and foremost: read the job ad thoroughly, this will help you avoid disappointment further down the line.
Read more adviceCareer path
Front Line Manager
HMRC
From 12/2021 to 05/2024Higher Officer, Front Line Manager (FLM)
HMRC
Started 12/2021 to PresentExecutive Officer, Work Coach
DWP
From 02/2021 to 12/2021Company
What do you like about your job and the company?
My current role is in Fraud Investigation Service. No day is the same.
Other insiders
Karl G
Talent Acquisition Manager
Top Insider Advice
Focus less on chasing big titles or headline achievements, and more on doing the small things well, consistently. Build strong relationships, stay curious, and don’t be afraid to learn as you go — every role, even the tough ones, teaches you something useful. Treat people well, whether they’re candidates, colleagues or stakeholders, because quality and integrity always matter more than speed alone. If you’re willing to put the effort in, stay adaptable, and keep developing yourself, opportunities tend to follow.
Edward
Complaints Manager-Officer
Top Insider Advice
Always remain positive. Take the plunge once in a while and believe in yourself. Learn what you can from others. If there are any opportunities outside of your comfort zone, rise to the challenge and volunteer. You will surprise yourself, who will release the abilities that you didn’t think you had. Remain positive and focused on your goal. Consider the bigger picture, how does my role fit in within the wider goals of the business and how can you make it a great place to work. In a customer led role like mine, you can really make a difference to people’s lives. You see the negative impacts our mistakes can make and how you can work to ensure that they are not repeated, whilst improving the customer journey and the reputation of the business. You will gain positive feedback and people will look up to you.
Abbey
Debt Management Complaints manager
Top Insider Advice
My one piece of advice is “Be-Honest”
If you require any reasonable adjustments or assistance, “be honest” in your job application.
“Be honest” in your training. If you don’t understand something, then speak up.
If you need something to be explained again, “be honest” and say you didn’t understand.
“Be Honest” with your aspirations, aims, goals for your career, there are many opportunities which may be applicable for you.
“Be Honest” with yourself and keep your work/life balance right for you.
My experience - I have been honest about my dyslexia. I have received additional help and support throughout my entire HMRC experience. I learnt an enormous amount about myself during "Coping strategy sessions" which allowed me to be more honest with myself and my manager.
Finally, don’t be scared to question things.
Discussions with Paulina
Hi, I'm a hypnotherapist and life coach and I want to know if there is a job description that is similar with mines?
in Career Tips·Thursday, August 24, 2023
1 response
19 views