Insider profil
Top Insider Advice
Career progression requires effort - expressing a wish to advance ones' career is the bare minimum; however, you have to do all the groundwork, the homework and make all the effort that comes with it - make friends, link with people, search for contacts, browse opportunities, keep applying, find a mentor, volunteer for even the most mundane activities - you never know whom you're going to meet. Learn the Civil Service job application process and practice it, tailoring the applications to each role - and foremost: read the job ad thoroughly, this will help you avoid disappointment further down the line.
Career path
Higher Officer, Front Line Manager (FLM)
HMRC
Started 12/2021 to PresentExecutive Officer, Work Coach
HMRC
From 02/2021 to 12/2021Senior Customer Service Consultant
HMRC
From 06/2007 to 02/2021Company
What do you like about your job and the company?
There are currently 5 line managers in my business unit and we are a close-knit group, who has each others' backs at all times. We share tasks and workload, supporting our Senior Officer, Business Unit Head in daily tasks. There are opportunities to expand our expertise and stretch our skills in pursuit of career progression.
Lesley
Business Management Unit Higher Officer
Top Insider Advice
Try different areas. Don't stick to one
Bal .
Social Media Support Officer
Top Insider Advice
Look for opportunities to build your skills, develop your talents and reach your potential. Sounds very wordy but learning is a lifelong journey and we never know everything I have found that trying something different has kept me happier at work and given me a sense of self satisfaction. It doesn't have to be work related it can include learning any new skill from sewing to pottery. At the moment I am currently spending 30 minutes a week completing learning around marketing and social media which is providing me with skills to better understand my role and that roles around me.
Abbey
Debt Management Complaints manager
Top Insider Advice
My one piece of advice is “Be-Honest” If you require any reasonable adjustments or assistance, “be honest” in your job application. “Be honest” in your training. If you don’t understand something, then speak up. If you need something to be explained again, “be honest” and say you didn’t understand. “Be Honest” with your aspirations, aims, goals for your career, there are many opportunities which may be applicable for you. “Be Honest” with yourself and keep your work/life balance right for you. My experience - I have been honest about my dyslexia. I have received additional help and support throughout my entire HMRC experience. I learnt an enormous amount about myself during "Coping strategy sessions" which allowed me to be more honest with myself and my manager. Finally, don’t be scared to question things.