Insider profil

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Paulina .

Higher Officer, Front Line Manager (FLM)

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Top Insider Advice

Career progression requires effort - expressing a wish to advance ones' career is the bare minimum; however, you have to do all the groundwork, the homework and make all the effort that comes with it - make friends, link with people, search for contacts, browse opportunities, keep applying, find a mentor, volunteer for even the most mundane activities - you never know whom you're going to meet. Learn the Civil Service job application process and practice it, tailoring the applications to each role - and foremost: read the job ad thoroughly, this will help you avoid disappointment further down the line.
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Career path

Front Line Manager

HMRC

From 12/2021 to 05/2024

Higher Officer, Front Line Manager (FLM)

HMRC

Started 12/2021 to Present

Executive Officer, Work Coach

DWP

From 02/2021 to 12/2021

Company

What do you like about your job and the company?

My current role is in Fraud Investigation Service. No day is the same.

Other insiders

Mahnoor K

Compliance Operations

Karl G

Talent Acquisition Manager

Top Insider Advice

Focus less on chasing big titles or headline achievements, and more on doing the small things well, consistently. Build strong relationships, stay curious, and don’t be afraid to learn as you go — every role, even the tough ones, teaches you something useful. Treat people well, whether they’re candidates, colleagues or stakeholders, because quality and integrity always matter more than speed alone. If you’re willing to put the effort in, stay adaptable, and keep developing yourself, opportunities tend to follow.

Ethan O

Talent Acquisition Partner

Top Insider Advice

ASK QUESTIONS!! You will be starting in a new role, in potentially a new company and no one is expecting you to have all of the answers. You are allowed to ask questions and be curious, ask why things are the way they are. This is absolutely the best way to learn and make sure that you get up to speed.
Discussions with Paulina