Top Insider Advice
"Reach out and keep looking - changes don't occur by happenstance.".
Read more adviceHigher Officer, Front Line Manager (FLM)
HMRC
Started 12/2021 to Present
Executive Officer, Work Coach
DWP
From 02/2021 to 12/2021
Senior Customer Service Consultant
Emirates Airline
From 06/2007 to 02/2021
HR Practice
CIPD
From 09/2015 to 06/2016
Applied Linguistics: Polish, English, German
UMCS, Lublin, Poland
From 09/2002 to 08/2006
Key experiences
From applied linguistics, through aviation, to HMRC middle management.
Current position
I manage a team of ten caseworkers in project delivery.
Main motivations
Collaborating with fellow line managers helps everyone progress.
Top advice
Reach out and keep looking - changes don't occur by happenstance.
Alan
Customer Compliance Manager
Top Insider Advice
Keep trying. Do get feedback and take it on board.
Bal .
Social Media Support Officer
Top Insider Advice
Seek opportunities for further growth
Sandra
Tax Investigator
Top Insider Advice
Spend time in each role and grade to become competent and effective.