Insider profil

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Paulina .

Higher Officer, Front Line Manager (FLM)

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Top Insider Advice

Career progression requires effort - expressing a wish to advance ones' career is the bare minimum; however, you have to do all the groundwork, the homework and make all the effort that comes with it - make friends, link with people, search for contacts, browse opportunities, keep applying, find a mentor, volunteer for even the most mundane activities - you never know whom you're going to meet. Learn the Civil Service job application process and practice it, tailoring the applications to each role - and foremost: read the job ad thoroughly, this will help you avoid disappointment further down the line.
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Career path

Higher Officer, Front Line Manager (FLM)

HMRC

Started 12/2021 to Present

Executive Officer, Work Coach

DWP

From 02/2021 to 12/2021

Senior Customer Service Consultant

Emirates Airline

From 06/2007 to 02/2021

Company

What do you like about your job and the company?

There are currently 5 line managers in my business unit and we are a close-knit group, who has each others' backs at all times. We share tasks and workload, supporting our Senior Officer, Business Unit Head in daily tasks. There are opportunities to expand our expertise and stretch our skills in pursuit of career progression.

Other insiders

Rasila

project manager

Top Insider Advice

I really believe that if you work hard and give your very best in your career path then you will succeed in the role you want to get to. I took every opportunity in my career to develop my skills and learn new skills which helped me to progress in my career.

Faye

Marketing and Social Media Manager

Top Insider Advice

My best piece of advice is to get involved, speak out and make yourself known for all the right reasons! Ask as many questions as possible - there is no stupid question. If you don't ask - you don't get. I am also a firm believer of bringing your whole self to work, let your personality shine and be yourself.

Liz

CDIO Borders & Trade Recruitment and Workforce Lead

Top Insider Advice

Always be yourself, it you make a mistake then admit it, we are only human. Listen to the views of others around you. Treat staff how you would like to be treated but bear that everyone is individual and treat them accordingly.
Discussions with Paulina