Insider profil

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Paulina .

Higher Officer, Front Line Manager (FLM)

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Top Insider Advice

Career progression requires effort - expressing a wish to advance ones' career is the bare minimum; however, you have to do all the groundwork, the homework and make all the effort that comes with it - make friends, link with people, search for contacts, browse opportunities, keep applying, find a mentor, volunteer for even the most mundane activities - you never know whom you're going to meet. Learn the Civil Service job application process and practice it, tailoring the applications to each role - and foremost: read the job ad thoroughly, this will help you avoid disappointment further down the line.
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Career path

Higher Officer, Front Line Manager (FLM)

HMRC

Started 12/2021 to Present

Executive Officer, Work Coach

DWP

From 02/2021 to 12/2021

Senior Customer Service Consultant

Emirates Airline

From 06/2007 to 02/2021

Company

What do you like about your job and the company?

There are currently 5 line managers in my business unit and we are a close-knit group, who has each others' backs at all times. We share tasks and workload, supporting our Senior Officer, Business Unit Head in daily tasks. There are opportunities to expand our expertise and stretch our skills in pursuit of career progression.

Other insiders

Zoe

Senior Project Manager - Locations Programme

Top Insider Advice

No matter what job I've done over the years there has always been people impacted by it. Whether I was sorting out a customers Tax, National Insurance record, developing new IT systems, or delivering new policies or even opening new buildings its people that have been affected at the end of it. Its easy to forget when wrapped up in the day to day activities of your job, that I have made life better for a huge amount of people over the years but in tiny bite size chunks

Liz

CDIO Borders & Trade Recruitment and Workforce Lead

Top Insider Advice

Always be yourself, it you make a mistake then admit it, we are only human. Listen to the views of others around you. Treat staff how you would like to be treated but bear that everyone is individual and treat them accordingly.

Kyra .

Top Insider Advice

I studied a completely different degree, and the work I did before the Tax Specialist Programme in finance was completely different to what I do now. But when I read the listing for the Tax Specialist Programme I felt that I had the right sort of skillset to work in tax, and can happily say that I have nurtured and grown this skillset in my time on the Tax Specialist Programme. We often feel like because we've done one thing we need to stick with that one thing, but it's important to believe in your own skills and to embrace trying new things.
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