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Insider profil

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Paulina .

Higher Officer, Front Line Manager (FLM)

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Top Insider Advice

Career progression requires effort - expressing a wish to advance ones' career is the bare minimum; however, you have to do all the groundwork, the homework and make all the effort that comes with it - make friends, link with people, search for contacts, browse opportunities, keep applying, find a mentor, volunteer for even the most mundane activities - you never know whom you're going to meet. Learn the Civil Service job application process and practice it, tailoring the applications to each role - and foremost: read the job ad thoroughly, this will help you avoid disappointment further down the line.

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Career path

Higher Officer, Front Line Manager (FLM)

HMRC

Started 12/2021 to Present

Executive Officer, Work Coach

DWP

From 02/2021 to 12/2021

Senior Customer Service Consultant

Emirates Airline

From 06/2007 to 02/2021

Company

What do you like about your job and the company?

There are currently 5 line managers in my business unit and we are a close-knit group, who has each others' backs at all times. We share tasks and workload, supporting our Senior Officer, Business Unit Head in daily tasks. There are opportunities to expand our expertise and stretch our skills in pursuit of career progression.

Other insiders

Mustafa

Assistant Director, Compliance Strategy

Top Insider Advice

If we only did what was comfortable, we would never make any progressions. Challenge is part of growth but if you are your first obstacle, then you will never even try. No matter how ludicrous, never say no to yourself once you remove that impediment then you can start working out what you need to do, if you have the experience or skills, then getting down to complete the application or if you don't have the skills then what can you do to either acquire them or demonstrate you can pick that skill up quickly in the new role. Finally, make sure you read the application and provide them with the information they need to make it easy to appoint you or invite you for interview. The number of applications I see without any reference to the role they are applying for is really disappointing, so make sure what your application says is appropriate.

Kyra .

Top Insider Advice

I studied a completely different degree, and the work I did before the Tax Specialist Programme in finance was completely different to what I do now. But when I read the listing for the Tax Specialist Programme I felt that I had the right sort of skillset to work in tax, and can happily say that I have nurtured and grown this skillset in my time on the Tax Specialist Programme. We often feel like because we've done one thing we need to stick with that one thing, but it's important to believe in your own skills and to embrace trying new things.

Robina

CSG Advisor

Top Insider Advice

Never by shy or afraid to try something new and don't expect opportunities to come to you, they might do, if you're in the right place at the right time but mostly, it's about keeping your eyes open. Taking action on your goals and believing in yourself is important, lets face it, you are your own best friend. Be open and flexible and avoid linear thinking as you can miss opportunities right in front of you. Doing something different to your business as usual is a great way to meet new people, network and learn more about yourself.

Discussions with Paulina