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Hayley .

Operations and Comm's Lead

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Chief Digital Information Office (CDIO)

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Top Insider Advice

You will bring a unique perspective to a role as your experience will have been different from that of others. Don't be afraid to bring that to the fore, it is what makes you, you and brings a valuable contribution to a team. I wish I'd thought this more when I first joined the Civil Service!

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Career path

Operations and Comm's Lead

HMRC

Started 06/2022 to Present

Parliamentary Engagement and Reactive Briefing

Cabinet Office

From 07/2021 to 07/2022

Private Secretary to Director

HMRC

From 03/2019 to 07/2021

Company

What do you like about your job and the company?

Working alongside people who are passionate about the positive change that user centred design provides is hugely inspiring. There is a huge mix of working styles, across a range of tools and people work flexibly with each other to achieve the right results. The team ethos is supportive and open-minded to new ideas and ways of working.

Greatest achievements

Other insiders

Sue

Operational Lead

Top Insider Advice

I have been very lucky in that I have almost always been given a role (or applied for one) that I have enjoyed in HMRC (or earlier departments). If you show that you are keen to learn and willing to listen, then you will find that opportunities will present themselves to you and you will progress in your career. When I was told that I would have to undertake taxes training in 2005, I was horrified. Having been trained in National Insurance and done various management roles, I thought that tax would be just too hard for me and that I wouldn't pass the exams. However, I committed wholeheartedly to the training programme. I studied hard and passed all the exams first time - even though my daughter was still a baby so I was constantly exhausted as well as having to travel to London once a week for 18 months for my tutorials!

Bal .

Social Media Support Officer

Top Insider Advice

Look for opportunities to build your skills, develop your talents and reach your potential. Sounds very wordy but learning is a lifelong journey and we never know everything I have found that trying something different has kept me happier at work and given me a sense of self satisfaction. It doesn't have to be work related it can include learning any new skill from sewing to pottery. At the moment I am currently spending 30 minutes a week completing learning around marketing and social media which is providing me with skills to better understand my role and that roles around me.

Gordon

Risk Analyst

Top Insider Advice

There are a huge number of roles within HMRC and the wider Civil Service. There will be some that really suit your skills. Where there is a gap, the training and development opportunities available will give you every chance to fill that gap and find that role where you can excel. You will find management want you to improve and will encourage your development, whether within your current role or to achieve the abilities to change to somewhere else you can be better. Self-belief used properly can be your strongest skill.

Discussions with Hayley
How would you describe this company in 3 words?
in Career Tips·vendredi, octobre 28, 2022
1 response
21 views
What is the work environment like?
in Career Tips·mardi, avril 4, 2023
Picture of Paul
2 responses
83 views