Insider profil
Keen to receive questions about
Top Insider Advice
You will bring a unique perspective to a role as your experience will have been different from that of others. Don't be afraid to bring that to the fore, it is what makes you, you and brings a valuable contribution to a team. I wish I'd thought this more when I first joined the Civil Service!
Career path
Operations and Comm's Lead
HMRC
Started 07/2022 to PresentParliamentary Engagement and Reactive Briefing
Cabinet Office
From 08/2021 to 07/2022Private Secretary to Director
HMRC
From 04/2019 to 07/2021Company
What do you like about your job and the company?
Working alongside people who are passionate about the positive change that user centred design provides is hugely inspiring. There is a huge mix of working styles, across a range of tools and people work flexibly with each other to achieve the right results. The team ethos is supportive and open-minded to new ideas and ways of working.
Greatest achievements
Sandra
Tax Investigator
Top Insider Advice
I've been a Civil Servant for 34 years, starting as an AO in what was DHSS, processing benefit claims. This was a real baptism of fire, dealing with desperate people and desperate situations and exposed me to parts of the population that were a long way from my life. I learned good people skills from this and a real focus on how important good customer service is-doing what you say you will and still having to deliver even when things are difficult or unpopular. This gave me a good grounding for moving onto National Insurance in a compliance role for business and individuals. HMRC merged in 1999 with NI and that was the start of my accidental career. I'm proud to have worked my way up from the bottom as I believe it made me who I am. Whilst no against direct entrance programmes, gaining experience within different grades and roles creates a rounded person.
Rasila
project manager
Top Insider Advice
I really believe that if you work hard and give your very best in your career path then you will succeed in the role you want to get to. I took every opportunity in my career to develop my skills and learn new skills which helped me to progress in my career.
Robina
CSG Advisor
Top Insider Advice
Never by shy or afraid to try something new and don't expect opportunities to come to you, they might do, if you're in the right place at the right time but mostly, it's about keeping your eyes open. Taking action on your goals and believing in yourself is important, lets face it, you are your own best friend. Be open and flexible and avoid linear thinking as you can miss opportunities right in front of you. Doing something different to your business as usual is a great way to meet new people, network and learn more about yourself.