Insider profil
Keen to receive questions about
Top Insider Advice
You will bring a unique perspective to a role as your experience will have been different from that of others. Don't be afraid to bring that to the fore, it is what makes you, you and brings a valuable contribution to a team. I wish I'd thought this more when I first joined the Civil Service!
Career path
Operations and Comm's Lead
HMRC
Started 07/2022 to PresentParliamentary Engagement and Reactive Briefing
Cabinet Office
From 08/2021 to 07/2022Private Secretary to Director
HMRC
From 04/2019 to 07/2021Company
What do you like about your job and the company?
Working alongside people who are passionate about the positive change that user centred design provides is hugely inspiring. There is a huge mix of working styles, across a range of tools and people work flexibly with each other to achieve the right results. The team ethos is supportive and open-minded to new ideas and ways of working.
Greatest achievements
Jim
Portfolio Lead
Top Insider Advice
Find a mentor you are comfortable with. Be prepared to take honest constructive feedback. Create a support network...it's easier than you think.
Chris .
Top Insider Advice
Something that has helped me to move up in my career at HMRC is taking on new tasks from working on additional projects for the HO's in Customs to training new starters to the business. I actually wrote and delivered a training package for new starters when I was AO in Customs, I felt this not only increased my skillset but it also helped me to make sure that anyone starting in the same role as me learnt the job from the perspective of an AO. I have also taken on projects where I have led a group of people, for example, clearing an email inbox where we had a large number of emails. I delegated colleagues to cover particular time slots, making sure that the emails that had been waiting the longest for a response were dealt with first.
Terry
Business Support Team Manager
Top Insider Advice
It can be a very daunting experience starting work for a new employer, no matter what your age or experience. On my first day in the office (having never worked in an office before) I dressed in full suit and tie, only to find my colleagues were in smart casual dress. This was 33 years ago and now a simple question could be asked on a platform such as this. Then there are the ways things can sometimes be explained incorrectly, it's not anyone's fault. Generally no one is specifically trained in dealing with the diverse nature that working/office life can bring. Rest assured HMRC is a great place to work and One of HMRC's Values is that we are innovative, We are committed to continuous improvement and to developing ourselves. Another is that we are professional, We partner with others and collaborate within and across teams to achieve great results.