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Lesley .

Business Management Unit Higher Officer

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Borders and Trade

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Try different areas. Don't stick to one

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Career path

Business Management Unit Higher Officer

HM Revenue & Customs

Started 11/2020 to Present

Company

What do you like about your job and the company?

Working with my colleagues

Greatest achievements

HMRC People Award nominee

Other insiders

Hayley

Operations and Comm's Lead

Top Insider Advice

You will bring a unique perspective to a role as your experience will have been different from that of others. Don't be afraid to bring that to the fore, it is what makes you, you and brings a valuable contribution to a team. I wish I'd thought this more when I first joined the Civil Service!

Philip

Civil Investigator

Top Insider Advice

I wouldn't describe the first half of my Civil Service job history as a career, more a means to an end. Until I joined HMRC I had no idea what I wanted from a job and what motivated me, and I expected that to continue for years to come. It was only when I started my first tax compliance role that I quickly learned that I found the job very interesting and that I was good at it; the perfect combination. Without realising it I had developed a lot of the skills and attributes which you need in this type of role from some of my previous jobs; a keen eye for detail, instinctively examining the little things which don't seem quite right, and most importantly, being very, very nosy! What I did learn from my earlier Civil Service career was that if I wanted to reach the more senior grades that nobody was going to carry me on their shoulders to get me there and I needed to seek out my own opportunities to develop my skills and experience. I knew the limitations of my earlier roles in terms of developing my skills and realised I needed to work a variety of roles to gain that wide ranging experience. I moved initially from a wholly admin role to a decision making role and the skills I learned there still stand me in good stead today. I then moved to a junior manager role to gain some valuable leadership experience and improve my confidence. Therefore, my biggest advice would be if you've got a role or career in mind don't be afraid to move around into different roles and different departments. You will be exposed to different types of work and gain wider experience and along the way you may find that perfect combination of interesting work and being good at it too. Once you've found something like that, you know where your career likely lies. Also, ask for career help from those who've been around the block. Seek out a mentor or resources such as this to guide you on your career path and advise you if you feel you need that help.

Robina

CSG Advisor

Top Insider Advice

Never by shy or afraid to try something new and don't expect opportunities to come to you, they might do, if you're in the right place at the right time but mostly, it's about keeping your eyes open. Taking action on your goals and believing in yourself is important, lets face it, you are your own best friend. Be open and flexible and avoid linear thinking as you can miss opportunities right in front of you. Doing something different to your business as usual is a great way to meet new people, network and learn more about yourself.