Insider profil
Keen to receive questions about
Top Insider Advice
For me personally life is all about helping others where you can and also about making memories with the people closest to you. Work life balance is key for me and having the ability to work on a variety of activities, being able to collaborate with various stakeholder. Work out what matters most to you in regards to a job role or career. It is important to find a job role which you enjoy doing and is fulfilling as this will keep you motivated. Do not underestimate yourself, if there is a course you wish to do, if you want to change careers completely, just go for it, reach out for support and guidance.
Career path
Talent Acquisition Partner
Hmrc
From 01/2024 to 10/2024Company
What do you like about your job and the company?
I spent a year working voluntarily as a Generalist Advisor at the Citizens Advice Bureau and Law Centre, this was extremely rewarding. I was able to apply the knowledge and skills gained from my legal education, I advised clients on issues relating to employment law, debt, immigration law, welfare benefits and housing. I conducted research and then explained my findings and options available to each client. I also created and completed a detailed and accurate case record for each client. The clients I worked with were so appreciative and grateful and it was evident how much the advice meant to them.
Greatest achievements
I had the challenging task of implementing a new rostering system to 24 areas in a 12-month period. The target was to lead a team of 2 resources and deliver training to Ward Leaders on how to utilise the new system whilst supporting Matrons on how to analyse rosters and achieve cost savings for the Trust. I faced significant reluctance from Ward Leaders resisting this change. I remained resilient, enthusiastic, and presented the benefits of the new system honestly, whilst addressing any concerns in a timely manner. I delivered a blend of clear communication methods through one to ones and drop-in training sessions and created guidance packs to further support training. I exceeded expectations and delivered to 32 areas, 8 above target and saved Ward Leaders an average of 13 hours a week in administrative activity. As well as the significant amount of money spent on Agency Workers.
Zoe
Senior Project Manager - Locations Programme
Top Insider Advice
No matter what job I've done over the years there has always been people impacted by it. Whether I was sorting out a customers Tax, National Insurance record, developing new IT systems, or delivering new policies or even opening new buildings its people that have been affected at the end of it. Its easy to forget when wrapped up in the day to day activities of your job, that I have made life better for a huge amount of people over the years but in tiny bite size chunks
Louise
Benefit lead
Top Insider Advice
I think we can all feel a sense of imposter syndrome, and that inner voice saying you are not capable. You are ! I think we all need to recognise that work can be challenging and not always as straightforward as you want it to be, which is where the doubt can set it. Its all about building that resilience for me, don't give up. If you want something just keep working towards it, even if that means taking it slowly.
Kyra .
Top Insider Advice
I studied a completely different degree, and the work I did before the Tax Specialist Programme in finance was completely different to what I do now. But when I read the listing for the Tax Specialist Programme I felt that I had the right sort of skillset to work in tax, and can happily say that I have nurtured and grown this skillset in my time on the Tax Specialist Programme. We often feel like because we've done one thing we need to stick with that one thing, but it's important to believe in your own skills and to embrace trying new things.
