Insider profil

Picture of Robina

Robina .

CSG Advisor

Ask me a question
Customer Services

Keen to receive questions about

ApplicationsCareer DevelopmentCareer TipsEligibility AdviceEveryday LifeInterview AdviceOur CulturePeople & DiversityWhy usWork & Life with Us

Top Insider Advice

Never by shy or afraid to try something new and don't expect opportunities to come to you, they might do, if you're in the right place at the right time but mostly, it's about keeping your eyes open. Taking action on your goals and believing in yourself is important, lets face it, you are your own best friend. Be open and flexible and avoid linear thinking as you can miss opportunities right in front of you. Doing something different to your business as usual is a great way to meet new people, network and learn more about yourself.

Read more advice

Career path

CSG Advisor

HMRC

Started 09/2020 to Present

Company

What do you like about your job and the company?

Collecting tax for the Revenue is a worthy cause as it pays for essential services such as NHS, Housing and Transport and other services. Being able to communicate and negotiate arrangements while working effectively with other teams gets the outcome with little or no effort. I have developed a number of skills such as ability to negotiate, communicating and influencing as well as maintaining excellent stats.

Greatest achievements

I was nominated for an award by my Manager which was a proud achievement, it was fulfilling to be recognised for the work I had done for the department. Having consistently high stats and over delivering got me recognised by my Manager and I won the award. I have been involved in a few projects which has benefited the organisation.

Other insiders

Hayley

Operations and Comm's Lead

Top Insider Advice

You will bring a unique perspective to a role as your experience will have been different from that of others. Don't be afraid to bring that to the fore, it is what makes you, you and brings a valuable contribution to a team. I wish I'd thought this more when I first joined the Civil Service!

Pete

Situational Awareness Officer

Top Insider Advice

Once established the keep your options open. The department and Civil Service are vast, work is varied and options are unlimited. Look for opportunities to expand your knowledge, experience and contacts.

Rasila

project manager

Top Insider Advice

I really believe that if you work hard and give your very best in your career path then you will succeed in the role you want to get to. I took every opportunity in my career to develop my skills and learn new skills which helped me to progress in my career.

Discussions with Robina
What support for personal development / training is provided?
in Career progression·Wednesday, June 15, 2022
Picture of Sarah
Picture of Mustafa
6 responses
2057 views
How is success evaluated in this role?
in Career progression·Tuesday, August 16, 2022
1 response
605 views
How soon after the interview did you know you were successful?
in Application process·Sunday, June 8, 2025
Picture of Jim
5 responses
186 views
Do you offer work experience to year 12 students?
in Career Tips·Thursday, September 15, 2022
Picture of Sally
2 responses
171 views