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Top Insider Advice
Never by shy or afraid to try something new and don't expect opportunities to come to you, they might do, if you're in the right place at the right time but mostly, it's about keeping your eyes open. Taking action on your goals and believing in yourself is important, lets face it, you are your own best friend. Be open and flexible and avoid linear thinking as you can miss opportunities right in front of you. Doing something different to your business as usual is a great way to meet new people, network and learn more about yourself.
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CSG Advisor
HMRC
Started 09/2020 to PresentCompany
What do you like about your job and the company?
Collecting tax for the Revenue is a worthy cause as it pays for essential services such as NHS, Housing and Transport and other services. Being able to communicate and negotiate arrangements while working effectively with other teams gets the outcome with little or no effort. I have developed a number of skills such as ability to negotiate, communicating and influencing as well as maintaining excellent stats.
Greatest achievements
I was nominated for an award by my Manager which was a proud achievement, it was fulfilling to be recognised for the work I had done for the department. Having consistently high stats and over delivering got me recognised by my Manager and I won the award. I have been involved in a few projects which has benefited the organisation.
Other insiders
Paul
Lead Business Manager
Top Insider Advice
Make a difference in whatever you do.
The roles in your career may change frequently or be quite stable. You may stick to one profession, end up working in a few or work in one you would never have expected to work in. Your best profession may not yet even exist! But whatever you do - make a positive difference.
That difference can be to your customers, the public, the service you provide or the people you work with. It will be different in the roles you do - but make sure you change things for the better.
Mads B
Compliance Caseworker
Top Insider Advice
The Tax Professional Programme is difficult, but that's ok because it prepares you for a leadership position within a world leading tax authority, embrace it.
Although, you might often find it hard to juggle learning, casework and Quality Assurance Framework tasks, don't forget to get involved in activities that might switch your focus to other rewarding things, like volunteering, or getting involved in HMRC's Regional Pillars work, or being an ambassador / lead for one of the many networks we have. This will allow you to pause from your day-to-day activities and make you feel like you belong to a community of like minded people, rather than a student or a compliance caseworker.
Lubna
Tax specialist/Manager/Techical leader
Top Insider Advice
When I moved from Pakistan, I was told by many that the only jobs I can get is working in a shop as graduate careers aren't for us. The fact that I didn't take their word made such a difference. Self-belief is the first part of the equation and once you have that, top it up with doing your research and acting on it as actions make the most difference. There is a lot of material available for applications and what it takes to be a civil servant at HMRC. Have some time to read and understand it before applying.
Lastly, overthinking is not your friend, so my advice is to do your thinking but DO NOT over think and take actions to make a plunge!
Discussions with Robina
What support for personal development / training is provided?
6 responses
in Career progression·Wednesday, June 15, 2022
2073 views
How is success evaluated in this role?
in Career progression·Tuesday, August 16, 2022
1 response
609 views
how to contact agent of HMRC? I called at 0300 200 3300, but there is no agent at all. Only computer operator. Plz help
4 responses
in Application support·Tuesday, October 8, 2024
173 views
How soon after the interview did you know you were successful?
5 responses
in Application process·Sunday, June 8, 2025
221 views
Do you offer work experience to year 12 students?
2 responses
in Career Tips·Thursday, September 15, 2022
201 views