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Robina .

CSG Advisor

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Top Insider Advice

Never by shy or afraid to try something new and don't expect opportunities to come to you, they might do, if you're in the right place at the right time but mostly, it's about keeping your eyes open. Taking action on your goals and believing in yourself is important, lets face it, you are your own best friend. Be open and flexible and avoid linear thinking as you can miss opportunities right in front of you. Doing something different to your business as usual is a great way to meet new people, network and learn more about yourself.

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Career path

CSG Advisor

HMRC

Started 09/2020 to Present

Company

What do you like about your job and the company?

Collecting tax for the Revenue is a worthy cause as it pays for essential services such as NHS, Housing and Transport and other services. Being able to communicate and negotiate arrangements while working effectively with other teams gets the outcome with little or no effort. I have developed a number of skills such as ability to negotiate, communicating and influencing as well as maintaining excellent stats.

Greatest achievements

I was nominated for an award by my Manager which was a proud achievement, it was fulfilling to be recognised for the work I had done for the department. Having consistently high stats and over delivering got me recognised by my Manager and I won the award. I have been involved in a few projects which has benefited the organisation.

Other insiders

Ranjeet .

Top Insider Advice

For me personally life is all about helping others where you can and also about making memories with the people closest to you. Work life balance is key for me and having the ability to work on a variety of activities, being able to collaborate with various stakeholder. Work out what matters most to you in regards to a job role or career. It is important to find a job role which you enjoy doing and is fulfilling as this will keep you motivated. Do not underestimate yourself, if there is a course you wish to do, if you want to change careers completely, just go for it, reach out for support and guidance.

Mads B

Compliance Caseworker

Top Insider Advice

The Tax Professional Programme is difficult, but that's ok because it prepares you for a leadership position within a world leading tax authority, embrace it. Although, you might often find it hard to juggle learning, casework and Quality Assurance Framework tasks, don't forget to get involved in activities that might switch your focus to other rewarding things, like volunteering, or getting involved in HMRC's Regional Pillars work, or being an ambassador / lead for one of the many networks we have. This will allow you to pause from your day-to-day activities and make you feel like you belong to a community of like minded people, rather than a student or a compliance caseworker.

Pete

Situational Awareness Officer

Top Insider Advice

Once established the keep your options open. The department and Civil Service are vast, work is varied and options are unlimited. Look for opportunities to expand your knowledge, experience and contacts.

Discussions with Robina
What support for personal development / training is provided?
in Career progression·mercredi, juin 15, 2022
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6 responses
2057 views
How is success evaluated in this role?
in Career progression·mardi, août 16, 2022
1 response
605 views
How soon after the interview did you know you were successful?
in Application process·dimanche, juin 8, 2025
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5 responses
186 views
Do you offer work experience to year 12 students?
in Career Tips·jeudi, septembre 15, 2022
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2 responses
171 views