Having no luck in even getting to interview stage.. where am I going wrong?

Bal ..

Social Media Support Officer

Hi, thankyou for reaching out. Its difficult to provide feedback on a general basis. It may help to use one or more examples of a piece of work you have completed or a situation you have been in and use the WHO or STAR model to explain:

WHO - What it was? How you approached the work/situation? What the Outcomes were, what did you achieve? or
STAR - What was the Situation? What were the Tasks? What Action did you take?  What were the Results of your actions?

I thought I’d also share this YouTube video on mastering your interview in case you haven’t seen it before: https://youtu.be/CyR41pq06Mw?si=nFwCZ_lJXGplLIxm. It has some useful tips on structuring answers using STAR.

You can find comprehensive information about Success Profiles on the Success Profiles - GOV.UK. This resource includes detailed information about behaviours, which is one of the five key elements used in Civil Service recruitment.

Also get someone to go over your application to ensure that your examples makes sense.

Wednesday, December 24, 2025

Did you find this discussion helpful?

Top categories

Application Advice Career choices General Life at the company Application issues

Related discussions

How do you keep motivated in your career?how do I get rid of my old Online Application form to apply for a Job Is there one thing you wish you'd known before you applied?Tell me about the hardest thing about your job?What's your top tip for doing well at interview?In what ways will my career progression be supported?How do you keep motivated in your career?Does HMRC offer 1 year work placements for people currently studying a computer science degree? If so, how can I apply?Is there one thing you wish you'd known before you applied?Thanks for confirming HMRC has clear guidance for staff looking to take a career break. Where can I read this guidance?How long does it take to get a decision on your online interview How long does it take to get results of online interview How long does it take for a decision to be made on your on line interview Hi, I'm interested to know what opportunities could I have as a therapist to find a job at HMRC?Hi, I am interested in a job. I am a hypnotherapist and relationship mentor and life coach. I really need a secure job.