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What's your top tip for doing well at interview?

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8 responses
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Jo M. asked a question to HMRC

Category: Interview Tips

Date asked: Tuesday, September 6, 2022

Last reviewed: Friday, November 7, 2025

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Sally

Marketing and Social Media Advisor

Hi! We advise against using AI during your interview as this produces many duplicate answers. We are seeing lots of the same responses from applicants, as when you ask AI a question it’s likely to have been asked before, so the response can be the same each time. It is often obvious during an interview when candidates are reading answers from a screen if they've typed it into AI! It often generates ‘fluffy’ responses that sound impressive, but when reading into it there’s no actual substance, telling us what you did/how you achieved it/what the result was. We want to see your authentic self, therefore respond with your own experiences and examples that demonstrate your ability and behaviours asked for in the advert. Good luck!

Friday, November 7, 2025

Jo M.

Lead Business Manager

Having just gone through an interview myself I thought about the job role and the essential criteria and what skills experience I had that matched. I also practised saying out loud some of my proposed answers so I got used to what I wanted to say and how that sounded. I think this is my top tip as it really helped me to sharpen my answers and focus, and helped me to use the full time given.

Thursday, September 8, 2022

Guy D.

Business Analyst

You may be asked to prepare a presentation or work through an example task beforehand, for you to discuss at the interview. In addition, you'll be asked questions around the job role (as in the advert) and how your existing skills & aptitudes fit into that.

Tuesday, March 28, 2023

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Pat ..

Recruitment Marketing Advisor

Use Success Profiles. For Experience and Technical, you'll get questions about the criteria from the advert, so think of examples of when you've used those.

For Behaviours, think of examples of when you've demonstrated the behaviours listed in the advert. You can prepare by taking a STAR approach - think about the Situation, Task, Action and Result.

For Strengths, they won't be listed on the advert, because they are assessing your instinctive response to questions about particular traits. You can get information about all the Success Profiles elements on GOV.UK: https://www.gov.uk/government/publications/success-profiles

Friday, June 16, 2023

Sam O.

Customer Service Advisor

I'd say to have a look at the success profiles for the behaviours, spend some time thinking of what your examples are, but don't expect to be able to use them as a script, the questions you will get will be slightly different.

Tuesday, August 8, 2023

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Jim

Portfolio Lead

Read all available material on Civil Service Jobsite about Strength based questions and Success criteria. Remember the S.T.A.R. process. Answer the question asked with real world examples where possible. Take your time. Absorb what the questioner is asking you.

Wednesday, October 25, 2023

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Darrell

Business Support Officer , Solicitors Office and Legal Services Dept

If you can have a mock interview so someone can test your examples and give feedback
Remember when delivering your examples use 'I' , not 'we' if talking about things that you have done , even if part of the team. The Panel are interested in YOU not anyone else.
As Jim has said make sure you follow S.T.A.R process. It is quite easy sometimes to say the what but not the why we did things

Wednesday, November 8, 2023

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Bal ..

Social Media Support Officer

Use the time available to think through and answer the question asked. Don’t refer to AI to answer the question as it is highly likely that the answer has been used before and will flag use of AI. Use examples based on real life experience they can come from school, work, hobbies, personal experience, volunteer work. We are looking for you to talk through examples that demonstrate your experiences, using the allotted time.  

Friday, November 7, 2025

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