Insider profil
Top Insider Advice
Don't underestimate the amount of time needed to apply for CS jobs. You will spend hours getting your behaviours and statement evidence right and that's how it has to be. Get a mentor/s to check your applications before submitting. Have the CS behaviour descriptions open when you are writing your statement, this is what you will be marked against. Tell us the how, I sift regularly and it is frustrating when candidates state @i am an excellent communication' for example, that is good but tell us how you communicate, what makes you so good! I like the STAR model but also the WHO, What, How, Outcome. Tell us your personal story, avoid jargon and write to a complete stranger who knows nothing about you or the department you are applying for.
Career path
ISBC People Team Leader
HMRC
Started 10/2021 to PresentCompany
What do you like about your job and the company?
I am a great advocate of the Civil Service and all it has to offer. My current role is varied, can be reactive at times without much chance to plan but extremely interesting and rewarding. My days include lots of engagement with our wider stakeholders on calls, more virtual connections in this day and age as opposed to face to face meetings. I spend a lot of time talking to my team, ensuring they are supported. I do not work manage my team so also have calls with the work managers to check the tasks they have allocated then cross refer with my team, this enables all to be clear on expectations and I can quickly react to any blockers or confusion.
Greatest achievements
I spent just over 2 years moving from placement to placement, some challenges along the way with colleagues not fully appreciating my role as it was centrally funded so I was essential free resource. I didn't realise how much I had learnt from each placement and the experience until I left them sometimes. I built resilience in droves by having to reinvent myself and establish those big working relationships every few months, Change does not bother me nowadays, if I had to move roles tomorrow, so be it. I am proud of moving from band O to SO in a little over 2 years, not an easy achievement but it can be done!
Jim
Portfolio Lead
Top Insider Advice
Find a mentor you are comfortable with. Be prepared to take honest constructive feedback. Create a support network...it's easier than you think.
Robina
CSG Advisor
Top Insider Advice
Never by shy or afraid to try something new and don't expect opportunities to come to you, they might do, if you're in the right place at the right time but mostly, it's about keeping your eyes open. Taking action on your goals and believing in yourself is important, lets face it, you are your own best friend. Be open and flexible and avoid linear thinking as you can miss opportunities right in front of you. Doing something different to your business as usual is a great way to meet new people, network and learn more about yourself.
Sarah
Communications business partner
Top Insider Advice
I've had a huge variety of roles in HMRC, and I've enjoyed all of them. I've found it's not always necessary to chase promotion. A sideways move to another area can expand your horizons and build your skills and this is recognised when you're ready to take the next step. I've always tried to maintain job satisfaction above all else. I've done a couple of jobs I've really hated, so I moved on and found something else. I've found if I'm happy in my job, I perform better and this is noticed. Also, don't be afraid to ask for opportunities or for what you want. I've always believed 'if you don't ask, you don't get' – the worst that could happen is someone says no and you're no worse off.