Insider profil

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Darrell .

Business Support Officer , Solicitors Office and Legal Services Dept

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Top Insider Advice

As HMRC applications are Behaviour and Strength based it is good to ensure you articulate your successes relevant to the job being applied for. Ensure you follow the STAR (Situation , Task, Action and Result) format. with your achievements think What was the Situation, What Task needed to be done to resolve / improve that situation , What actions did YOU do to achieve a result and exactly what was the result in you taking those actions. Always think in terms of what YOU did. Highlight yourself with actual examples.
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Career path

Business Support Officer , Solicitors Office and Legal Services Dept

HMRC

Started 02/2022 to Present

IT ServiceDesk Analyst

Chubb Insurance

From 06/2014 to 09/2021

IT ServiceDesk Analyst

Sussex Police

From 06/2001 to 06/2014

Company

What do you like about your job and the company?

Working within HMRC I am exposed to a wide variety of tasks that keep the working day interesting. Also , with working within the Solicitors Office and Legal Services I am exposed to a wide variety of other opportunities that deal with a wide range of topics such as Diversity and inclusion. The department is very progressive and staff welfare is a primary focus and it is amazing to be able to get involved in supporting others in this area.

Greatest achievements

Before my redundancy I had become stagnated and somewhat negative in my outlook to work / career. I was in a highly stressful job working within an organisation whose ideals did not match my own. Having joined HMRC I now have rekindled my enthusiasm and been well rewarded with lots of positive feedback on the excellent work i am doing. I have also been given lots of opportunities to getting involved in many things to shape how the department I work in develops to the betterment of all.
Other insiders

Bal .

Social Media Support Officer

Top Insider Advice

Look for opportunities to build your skills, develop your talents and reach your potential. Sounds very wordy but learning is a lifelong journey and we never know everything I have found that trying something different has kept me happier at work and given me a sense of self satisfaction. It doesn't have to be work related it can include learning any new skill from sewing to pottery. At the moment I am currently spending 30 minutes a week completing learning around marketing and social media which is providing me with skills to better understand my role and that roles around me.

Pete

Situational Awareness Officer

Top Insider Advice

Once established the keep your options open. The department and Civil Service are vast, work is varied and options are unlimited. Look for opportunities to expand your knowledge, experience and contacts.

Ranjeet .

Top Insider Advice

For me personally life is all about helping others where you can and also about making memories with the people closest to you. Work life balance is key for me and having the ability to work on a variety of activities, being able to collaborate with various stakeholder. Work out what matters most to you in regards to a job role or career. It is important to find a job role which you enjoy doing and is fulfilling as this will keep you motivated. Do not underestimate yourself, if there is a course you wish to do, if you want to change careers completely, just go for it, reach out for support and guidance.
Discussions with Darrell
What's your top tip for doing well at interview?
in Career Tips·Tuesday, September 6, 2022
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Picture of Jim
8 responses
2722 views
What achievement are you most proud of since you've joined?
in Career Tips·Tuesday, November 1, 2022
1 response
21 views
What do you like most about this company?
in Career Tips·Tuesday, March 21, 2023
1 response
11 views
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in Application Advice·Monday, April 29, 2024
1 response
34 views
Good afternoon, What do you enjoy most about working with HMRC.
in Career Tips·Tuesday, March 11, 2025
1 response
6 views