What does a day look life in Debt Management as AO??

Good morning, an AO in Debt Management is usually a telephone advisor. You would log on for your day of work and take calls from customers regarding their outstanding debts with us and work out how they are going to pay. You can take comfort breaks when you need them. You would generally be given a time slot of your lunch break by your manager to ensure there are still staff to cover the phones over the lunch period. As you progress and gain experience you can train in different aspects of the job, behind the scenes work (off the telephone) and have other opportunities if you wish to volunteer.