Insider profil
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Top Insider Advice
Make a difference in whatever you do. The roles in your career may change frequently or be quite stable. You may stick to one profession, end up working in a few or work in one you would never have expected to work in. Your best profession may not yet even exist! But whatever you do - make a positive difference. That difference can be to your customers, the public, the service you provide or the people you work with. It will be different in the roles you do - but make sure you change things for the better.
Career path
Lead Business Manager
HMRC - CDIO SAP Practice
Started 12/2020 to PresentHR Business Partner - Strategic HR Business Partnering role
HMRC HR CCG OD and Strategic Resourcing Teams
From 01/2019 to 12/2020Project Manager - Skills and Capability
HMRC HR CCG
From 10/2017 to 12/2018Company
What do you like about your job and the company?
The work of a management team is varied, so that no day is the same. Every element has its challenge - trying to recruit SAP Specialists, ensuring we have the capacity to meet demand and balance the books. It's never straightforward. Being trusted to deliver is fantastic. I need to always improve what we do, be innovative, see the risks, respond quickly and confidently to any set-backs and lead a fantastic team who have the confidence to use their skills. Developing my team is important to me, giving them space to learn, to try things and grow. Helping them to balance work and their own lives so they enjoy what they do, and work together is my way of working.
Greatest achievements
I've been lucky to work with and lead others, on huge change projects impacting everyone in HMRC and on modernisation programmes affecting the public. Whether it's working with others, leading them or supporting my peers, helping them to develop, learn, grow both professionally and as an individual is the achievement I'm most proud of.
Ranjeet .
Top Insider Advice
For me personally life is all about helping others where you can and also about making memories with the people closest to you. Work life balance is key for me and having the ability to work on a variety of activities, being able to collaborate with various stakeholder. Work out what matters most to you in regards to a job role or career. It is important to find a job role which you enjoy doing and is fulfilling as this will keep you motivated. Do not underestimate yourself, if there is a course you wish to do, if you want to change careers completely, just go for it, reach out for support and guidance.
Sue
Operational Lead
Top Insider Advice
I have been very lucky in that I have almost always been given a role (or applied for one) that I have enjoyed in HMRC (or earlier departments). If you show that you are keen to learn and willing to listen, then you will find that opportunities will present themselves to you and you will progress in your career. When I was told that I would have to undertake taxes training in 2005, I was horrified. Having been trained in National Insurance and done various management roles, I thought that tax would be just too hard for me and that I wouldn't pass the exams. However, I committed wholeheartedly to the training programme. I studied hard and passed all the exams first time - even though my daughter was still a baby so I was constantly exhausted as well as having to travel to London once a week for 18 months for my tutorials!
Chris .
Top Insider Advice
Something that has helped me to move up in my career at HMRC is taking on new tasks from working on additional projects for the HO's in Customs to training new starters to the business. I actually wrote and delivered a training package for new starters when I was AO in Customs, I felt this not only increased my skillset but it also helped me to make sure that anyone starting in the same role as me learnt the job from the perspective of an AO. I have also taken on projects where I have led a group of people, for example, clearing an email inbox where we had a large number of emails. I delegated colleagues to cover particular time slots, making sure that the emails that had been waiting the longest for a response were dealt with first.
