Insider profil

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Mustafa .

Assistant Director, Compliance Strategy

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Customer Compliance

Top Insider Advice

If we only did what was comfortable, we would never make any progressions. Challenge is part of growth but if you are your first obstacle, then you will never even try. No matter how ludicrous, never say no to yourself once you remove that impediment then you can start working out what you need to do, if you have the experience or skills, then getting down to complete the application or if you don't have the skills then what can you do to either acquire them or demonstrate you can pick that skill up quickly in the new role. Finally, make sure you read the application and provide them with the information they need to make it easy to appoint you or invite you for interview. The number of applications I see without any reference to the role they are applying for is really disappointing, so make sure what your application says is appropriate.

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Career path

Assistant Director, Compliance Strategy

HM Revenue & Customs

Started 01/2023 to Present

Assistant Director, Strategic Design and Investment

HM Revenue & Customs

From 07/2020 to 12/2022

Head of Trade Policy for Middle East, Afghanistan & Pakistan

Department for International Trade

From 09/2018 to 07/2020

Company

What do you like about your job and the company?

By the time an issue crosses my desk, I am in the lucky position of being somewhat freer to come up with innovate and outlandish ideas because it would have crossed the desk of several people before and either they don't know the answer, or because there is no simple or easy solution. Therefore, because I am confronted only by the hardest questions I have to look beyond the immediate issue and work out the root cause of it all and figure out whether a systemic wide alteration is either appropriate or even feasible. Then I go about it speaking to as many experts as possible to work out a strategy to enable all the decision makers across the department to make a series of choices that when added together help address the big issue I'm asked to solve.

Greatest achievements

I don't measure my achievements by milestones but by consistently delivering for taxpayers, my colleagues, my Minister and my seniors. In the areas where I work, there are never any easy answers so being consistent and continually iterating to find the better answer to the problem and being flexible to adapt when new information arises. The fact that my colleagues seek my involvement, my seniors delegate issues for me to resolve and my team enjoy showing up everyday gives me pride in what I do and is the indicators that I'm doing a good job

Other insiders

Kyra .

Top Insider Advice

I studied a completely different degree, and the work I did before the Tax Specialist Programme in finance was completely different to what I do now. But when I read the listing for the Tax Specialist Programme I felt that I had the right sort of skillset to work in tax, and can happily say that I have nurtured and grown this skillset in my time on the Tax Specialist Programme. We often feel like because we've done one thing we need to stick with that one thing, but it's important to believe in your own skills and to embrace trying new things.

Rasila

project manager

Top Insider Advice

I really believe that if you work hard and give your very best in your career path then you will succeed in the role you want to get to. I took every opportunity in my career to develop my skills and learn new skills which helped me to progress in my career.

Alan

Customer Compliance Manager

Top Insider Advice

It is important to keep trying. Not everybody will make it first time, I did not when applying for Tax Professional Training, but I was put on a reserve list and called up later. Many do not make it first time but they do make it second time round. The process for recruitment can be long, but do not get disheartened, this is to give everybody the best chance of being accepted. If you can, get feedback and consider it for future applications. Feedback will often point our your weak area that can easily be improved with a bit of practice. If you do get on a training programme, be aware that though tough, they want you to succeed and will do everything they can to support you in achieving the end goal. Do say if you need extra support, they cannot provide it unless you tell them you need it. I am dyslexic and they took this into account for exams providing computer rather than writing and also extra time for reading.

Discussions with Mustafa
What support for personal development / training is provided?
in Career progression·Wednesday, June 15, 2022
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6 responses
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Is there one thing you wish you'd known before you applied?
in Career Tips·Tuesday, August 16, 2022
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8 responses
2261 views
How long does it take to complete the pre-employment checks?
in Application process·Thursday, May 2, 2024
1 response
149 views