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Jim .

Portfolio Lead

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Top Insider Advice

Find a mentor you are comfortable with. Be prepared to take honest constructive feedback. Create a support network...it's easier than you think.

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Career path

Portfolio Lead

HMRC

Started 01/2022 to Present

Department Manager

Asda

From 09/1988 to 06/2015

Retail and Training Manager

Various Retail Organisations

From 01/1985 to 08/1998

Company

What do you like about your job and the company?

I love having scope to tackle issues as I see fit and not being micro managed. I love building a network of contacts to support my work as I don't know everything and am relatively new to my position. I love making a difference and providing support and facilitating in a small way to get the funding for essential national services. I love finding ways to do things more efficiently and smarter. I really love my latest job and happy to share how I got here by accident.

Greatest achievements

There is life after redundancy even though at the time it is devastating. It took me 6 years to build a new career and even though I thought I did not want more responsibility again I grew into it with the help and support of some good people along the way. My wife said I wouldn't like my new job however I did. I've learned so much in the digital space however I still have loads to learn and would encourage others to do so too.

Other insiders

Daniel S

Top Insider Advice

I never thought I would get onto the TSP. I had to push myself out of my comfort zone to attend the assessment centres, take part in all of the activities. I continue to do so with my day job - I don't like presenting, but I do lots of it. It builds confidence and resilience. Rationalise what's the worse that could happen by trying something new, or taking on a new challenge. For me, with the assessment centre, if I didn't get accepted - so be it. I got good experience of interviewing. Met new and interesting people, and got free food from attending the assessment centre (back when they were in person). Once I told myself these things, I pushed myself out my comfort zone to attend the day. I had worked hard to get the invite, so although I wasn't confident in going and being myself, that's what I had to do and it worked out well. Take the set backs as opportunities to reflect, develop and learn from. Keep pushing through set backs and pushing yourself out of your normal comfort zone to be able to achieve the goals you set for yourself.

Alan

Customer Compliance Manager

Top Insider Advice

It is important to keep trying. Not everybody will make it first time, I did not when applying for Tax Professional Training, but I was put on a reserve list and called up later. Many do not make it first time but they do make it second time round. The process for recruitment can be long, but do not get disheartened, this is to give everybody the best chance of being accepted. If you can, get feedback and consider it for future applications. Feedback will often point our your weak area that can easily be improved with a bit of practice. If you do get on a training programme, be aware that though tough, they want you to succeed and will do everything they can to support you in achieving the end goal. Do say if you need extra support, they cannot provide it unless you tell them you need it. I am dyslexic and they took this into account for exams providing computer rather than writing and also extra time for reading.

Hayley

Operations and Comm's Lead

Top Insider Advice

You will bring a unique perspective to a role as your experience will have been different from that of others. Don't be afraid to bring that to the fore, it is what makes you, you and brings a valuable contribution to a team. I wish I'd thought this more when I first joined the Civil Service!

Discussions with Jim
Is there one thing you wish you'd known before you applied?
in Career Tips·Tuesday, August 16, 2022
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8 responses
2215 views
What's your top tip for doing well at interview?
in Career Tips·Tuesday, September 6, 2022
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8 responses
2681 views
How soon after the interview did you know you were successful?
in Application process·Sunday, June 8, 2025
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5 responses
170 views
What does a day look life in Debt Management as AO??
in Career Tips·Tuesday, February 25, 2025
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2 responses
33 views